[rt-users] Spreadsheet configuration

2013-03-07 Thread Явор Маринов
Hello RT list, My question may sound silly, but I really need your advice, because coding is not my best side. I have a request from our managers - once they open a queue, there is a link on the right corner "Spreadsheet", and it's exporting the queue's information into file. I need to link th

Re: [rt-users] Spreadsheet configuration

2013-03-08 Thread Явор Маринов
erra.net <http://www.neterra.net> On 03/07/2013 05:46 PM, Kevin Falcone wrote: On Thu, Mar 07, 2013 at 10:32:59AM +0200, Явор Маринов wrote: My question may sound silly, but I really need your advice, because coding is not my best side. I have a request from our managers - once they open a queue,

[rt-users] RT3 to RT4 upgrade issue

2013-04-09 Thread Явор Маринов
Hello guys, Since I've upgraded our system from 3.8.8 to 4.0.10 everything is just fine except that some reminders can't be displayed - there is attachment in this mail. My question is how to fix this issue, even if i'm needed to delete those reminders? <>

[rt-users] Search engine

2013-04-11 Thread Явор Маринов
Hello, Any comments regards this will be much appreciated because this is critical issue for us. Once you search from the search engine (for example vlan 90) nothing is displayed as results. However if you try to search for "vlan 90" correct results are displayed. So far, this is a big issue,

Re: [rt-users] Search engine

2013-04-11 Thread Явор Маринов
Forgot to mension - we are using RT 4.0.10 Hello, Any comments regards this will be much appreciated because this is critical issue for us. Once you search from the search engine (for example vlan 90) nothing is displayed as results. However if you try to search for "vlan 90" correct results

Re: [rt-users] Search engine

2013-04-11 Thread Явор Маринов
ean that this is by design. Anyways, personally I agree with you and I'd expect a different behaviur in this situaiton. But I don't know exactly how this part "should" work, so maybe someone from bestpractical could drop a line on "this is by design" or "t