txn = $txns ) {
}
On Wed, Jun 27, 2012 at 1:37 AM, Alexander Sagratyan wrote:
> Hello. I have some questions abot GetHeader method. Any help is appreciated.
>
> I have a scrip which retrieves Date header from ticket :
>
> my $Transaction = $self->TransactionO
On Wed, Jun 27, 2012 at 1:11 AM, Alexander Sagratyan wrote:
> Some progressI was experimenting with __Set method. So far it is able
> to alter Created field. But cannot define what datetime format to feed this
> method.
>
>
> Tue, 26 Jun 2012 17:34:53 -0400 от Kevin
Hello. I have some questions abot GetHeader method. Any help is appreciated.
I have a scrip which retrieves Date header from ticket :
my $Transaction = $self->TransactionObj;
my $date_header = $Transaction->Attachments->First->GetHeader('Date');
This extraction works perfactly. Further in the
Some progressI was experimenting with __Set method. So far it is able to
alter Created field. But cannot define what datetime format to feed this method.
Tue, 26 Jun 2012 17:34:53 -0400 от Kevin Riggle :
Excerpts from Alexander Sagratyan's message of Tue Jun 26 16:32:53 -0400 2012:
Some progressI was experimenting with __Set method. So far it is able to
alter Created field. But cannot define what datetime format to feed this method.
Wed, 27 Jun 2012 00:32:53 +0400 от Alexander Sagratyan :
Hello.
I am struggling with the following problem without a success
Hello.
I am struggling with the following problem without a success: task is to update
Created and Started fields of a ticket inside a custom scrip. I have found
SetStarted method, but not SetCreated. Is it possible to update Created field
manually inside a scrip?
Thanks in advance!
I was building search string in Query Builder. And you were right somehow it
was stored in my current session.
Thanks!
23 января 2012, 21:38 от Kevin Falcone :
> On Mon, Jan 23, 2012 at 05:16:25PM +0400, Alexander Sagratyan wrote:
> >
> >1) I am not able to change a quer
doing its job, but I have a problem with
query string (see first question). Cannot make it work
23 января 2012, 18:06 от Ruslan Zakirov :
> On Mon, Jan 23, 2012 at 17:16, Alexander Sagratyan wrote:
> > 2) Is there some perl module which collects and displays the ticket
> > st
Hello.
I have two questions concerning queues:
1) I am not able to change a query string of the General queue. Whenever I am
adding a new search criteria such as resolved and deleted ticket status, after
updating everything works, resolved and deleted tickets are displayed, but the
problem be
nt to get the kind of scrip
that you are looking for.
Kevin
On Tue, Jan 3, 2012 at 10:14 AM, Alexander Sagratyan wrote:
Hello.
I am trying to configure RT so that when a new ticket is created/corresponded
a scrip will check all open ticket subject fields. If there is a match -
action is to
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