[rt-users] Removing attachments from tickets

o it again. Best regards, -- Atro Tossavainen (Mr.) / The Institute of Biotechnology at Systems Analyst, Techno-Amish & / the University of Helsinki, Finland, +358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my own. < URL : http : / / www . helsinki

Re: [rt-users] RT Emails Being Blocked by Various Providers

> To: Atro Tossavainen > cc: rt-users@lists.bestpractical.com No need to copy me personally, list only is just fine. >> and that all entries should be valid, which seems really hard to grasp >> to many ISPs > > And as such, it is indeed stupid to penalize their customers

Re: [rt-users] RT Emails Being Blocked by Various Providers

On Fri, 6 Mar 2009, Timothy Kolosky wrote: > For some strange reason, it seems that [some] are not receiving any of > our emails that are generated by RT. Are you getting any actual hard bounces of mail sent by RT? If so, what do they say? -- Atro Tossavainen (Mr.)

Re: [rt-users] RT Emails Being Blocked by Various Providers

ed IP address from their list just because you say so (while admitting it yourself that it is indeed dynamically assigned, helpfully making their point for them)... -- Atro Tossavainen (Mr.) / The Institute of Biotechnology at Systems Analyst, Techno-Amish & / the Universit

[rt-users] Large, frequent file attachments and RT

database and store the files themselves on an actual file system? Regards, -- Atro Tossavainen (Mr.) / The Institute of Biotechnology at Systems Analyst, Techno-Amish & / the University of Helsinki, Finland, +358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my

[rt-users] Scrip to selectively autorespond?

onder that is easily identifiable as such, to stop generating loops. Any pointers will be welcome. -- Atro Tossavainen (Mr.) / The Institute of Biotechnology at Systems Analyst, Techno-Amish & / the University of Helsinki, Finland, +358-9-19158939 UNIX Dinosaur / employ

Re: [rt-users] Contents partially missing from some tickets after upgrade

"content" in there; the 3.1.0, 3.3.0 and 3.3.11 directories have schema and acl modification files as well. For whatever it's worth, this is on CentOS 4.x x86_64, and I've installed RT manually rather than from prebuilt rpms. -- Atro Tossavainen (Mr.) / The

[rt-users] Contents partially missing from some tickets after upgrade

en any new material is added to such a ticket, the Updated: field gets updated to show the time and date and the updater, and the update is mailed out to AdminCCs as I've requested, but it can't be viewed in the web interface at all. All help welcome. -- Atro Tossavainen (Mr.)

Re: [rt-users] Not to include original message when reply

include the original > message? Use the "Reply" link at the top of the ticket rather than the one in a piece of correspondence. -- Atro Tossavainen (Mr.) / The Institute of Biotechnology at Systems Analyst, Techno-Amish & / the University of Helsinki, Finland, +

Re: [rt-users] RT 4

rt personnel base and/or significantly larger amounts of ticket traffic.) -- Atro Tossavainen (Mr.) / The Institute of Biotechnology at Systems Analyst, Techno-Amish & / the University of Helsinki, Finland, +358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my

Re: [rt-users] RT 4

nt you're using. -- Atro Tossavainen (Mr.) / The Institute of Biotechnology at Systems Analyst, Techno-Amish & / the University of Helsinki, Finland, +358-9-19158939 UNIX Dinosaur / employs me, but my opinions are my own. < URL : http : / / www . helsinki . fi / %7E

Re: [rt-users] RT 4

or MailMarshal that in its default configuration accuses the owner of the forged sender address of having sent you the spam, now is the time to stop. The accusations are spam to the unrelated third parties. -- Atro Tossavainen (Mr.) / The Institute of Biotechnology at Systems