I am relaying RT mail through our corporate Exchange Server. I have each of the
10 queue's correspond/comment address set to a valid external address, and have
made contacts in Exchange to relay the mail properly. That doesn't change the
Return-Path that Postfix sets. Whether I setup contacts
Hello,
I'm not much of a linux guy, but we're having an issue with emails coming from
RT to external organizations.
We're running RT 4.0.10 on CentOS 6.3 with Postfix (MailCommand: sendmailpipe)
as the email solution. I mostly followed the install guide and prayed during
installation and
Adding an external MX record for this isn't really an option I can explore. I
agree it would solve the problem, more as a workaround, but we'd need to
revisit our agreement with our DNS provider.
I googled postfix impersonation settings and sendmail impersonation
settings with no luck. Can you
4:12 PM
To: Billington, James; rt-users@lists.bestpractical.com
Subject: RE: RT4 Postfix/Apache Email Return-Path causing issues
Hi,
Sorry I gave you a wrong google word of impersonation it should be
masquerade... Here is an article to do just that:
http://www.cyberciti.biz/tips/howto-postfix
Tom,
This worked great. I added one for the resolved template for both the queues as
well.
Thanks,
James Billington
Senior Systems Administrator
This e-mail and any attachments are intended only for the use of the
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Hello All,
I am running RT 4.0.10 on CentOS 6.3.
I was trying to create a user defined condition from the create scrip ui based
on a code snippit I found here
(http://requesttracker.wikia.com/wiki/CustomConditionSnippets).
On Correspond to Unowned Ticket
return 0 unless
- On Correspond or Comment
On 03/13/2013 09:59 AM, Billington, James wrote:
I was wondering if I can add an *or* in the first statement to make it
apply to correspond or comment? Like this:
return 0 unless $self-TransactionObj-Type eq Correspond or
“Comment”;
No, that's not valid Perl. You'd need
