or instructions it looks like
> it may not be possible to use date, can anyone advise? Otherwise I
> guess I need to delete them directly from MySQL, not sure if this will
> make a mess of RT though,
>
> thanks for any help, Andy.
>
>
--
Jon 'Boli' Copeland
Systems
hen I get an error
like this (as you can see - at least all = symbols have been stripped):
Other searches work fine in FF. All searches work fine in IE and Chrome
--
Jon 'Boli' Copeland
Systems Engineer
IT Sales & Services Ltd
Hi All,
What is the 'cleanest' way to make bulk-update lists all deselected by
default?
Currently they are all selected by default - which makes it easy for an
idiot user to cause lots of problems very quickly.
Thanks
--
Jon 'Boli' Copeland
Systems Engineer
IT Sales &
tion->Type eq
'Comment' );
$result .= "From: ".$Ticket->QueueObj->Description()." <".$a.">";
}
$result;
}
RT-Attach-Message: yes
Content-Type: text/html
{$Transaction->Content( Type => "text/html")}
--template ends here --
Hi
I also seem to be experiencing this after an upgrade from 4.2.0 to 4.2.1
I'll try to arrange a diff
Boli
On 28/12/2013 01:55, Kevin Falcone wrote:
> On Mon, Dec 23, 2013 at 09:50:22AM +0100, Michael Polenske wrote:
>> thanks Bart for your test - I've done the same this
am I missing?
Thanks for any help...
--
Jon 'Boli' Copeland
Network Engineer
IT Sales & Services Ltd
b...@itss.co.tz
+255 (0) 685 374780
--
RT Training in New York, October 8th and 9th: http://bestpractical.com/training
d appreciate it.
Oh, and I want to do it cleanly - which I think means using a Callback?
Any assistance/advice much appreciated,
B
--
Jon 'Boli' Copeland
Network Engineer
IT Sales & Services Ltd
b...@itss.co.tz
+255 (0) 685 374780
previously
discussed/attached information.
Comments/Suggestions welcomed
Regards,
Boli
--
Network Engineer
l obvious... but I've been looking through
access rights for the last hour and can't see the wood for the trees...
Thanks
Boli
--
Jon 'Boli' Copeland
Network Engineer
IT Sales & Services Ltd
For support enquiries : supp...@itss.co.tz
For sales enquiries : sa...@itss.co.tz
o write a script against the REST API
>> and launch it from a cron job, but has anybody done anything that’s
>> more end-user facing to allow for the setup of recurring tickets for
>> periodic maintenance and the like?
>>
>>
> RT::Extension::QuickCalls?
>
> Regar
work
just fine and it's me that's doing something wrong...
Thanks for any help
Boli
--
Jon 'Boli' Copeland
Network Engineer
IT Sales & Services Ltd
b...@itss.co.tz
+255 (0) 685 374780
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 & 6, 2012
...@my.host.here) and not to one of the addresses that RT would
pick up on.
Is there something I am missing with regard to correctly setting the
from or reply-to address?
Thanks for any assistance
--
Jon 'Boli' Copeland
Network Engineer
IT Sales & Services Ltd
b...@itss.co.tz
+255 (0) 685 3747
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