Hello,
I encounter the same problem, and tried to identify what the difference is
between timestamp and what I entered in the field Due:.
My mail is only (except object of the email referring to an existing ticket) :
Due:2011-05-09 16:00:00
And I receive :
Failed command 'due: 2011-05-09
[mailto:ruslan.zaki...@gmail.com] De la part de
Ruslan Zakirov
Envoyé : mercredi 27 avril 2011 18:59
À : CALLEJA-ALBILLOS, FRANCK (FRANCK)** CTR **
Cc : rt-users@lists.bestpractical.com
Objet : Re: [rt-users] Ticket numbering to start at 2000
http://requesttracker.wikia.com/wiki/SetStartingId
On Wed, Apr 27, 2011
Hi,
I've setup a new installation of RT without migrating data from a previous
installation : reason is that new queues/custom fields are defined in the new
installation.
So the old installation has reached ticket number 1853.
To avoid having trouble/confusion with my external partner (to whom
-lucent.commailto:franck.calleja-albil...@alcatel-lucent.com
De : rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] De la part de
CALLEJA-ALBILLOS, FRANCK (FRANCK)** CTR **
Envoyé : mercredi 27 avril 2011 13:06
À : 'rt-users@lists.bestpractical.com'
Objet : [rt
...@gmail.com] De la part de
Ruslan Zakirov
Envoyé : jeudi 11 novembre 2010 14:44
À : CALLEJA-ALBILLOS, FRANCK (FRANCK)** CTR **
Cc : rt-users@lists.bestpractical.com
Objet : Re: [rt-users] Several line for a CustomField in CommandByEmail.
Hi
Try spaces in the beginning of a new line.
Cf: bla
Bla
Hello,
I want to create tickets through CommandByEmail and fulfill some CustomFields.
One of them is a text area (including several lines), but I don't know how to
format the mail so that it takes the Carriage Return or Line Feed into
account :
I've tried :
CustomField.{Adresse}:6, rue
