Thanks for your help, Alex.
Per your suggestion I have submitted a bug notice.
Rolf Krogstad
Information Technology
Pace Analytical Services Inc.
Minneapolis, MN USA
On 9/9/2014 at 7:27 PM, in message
cafdkmptv0epqv797khxddvotfuf_u6smmm+httlf0c0rod9...@mail.gmail.com, Alex
Peters
Rolf Krogstad
Information Technology
Pace Analytical Services Inc.
w: (612)607-6336
f: (612)331-3358
e: r...@pacelabs.com
__
The email and documents accompanying this transmission contain confidential
information belonging
to 4.0.10, we now get only the fields that are showing on the
Search Results windows.
Any ideas?
Thanks
Rolf Krogstad
Pace Analytical Services Inc.
rgk [at] pacelabs [dot] com
-0600, Rolf Krogstad wrote:
I have just upgraded from RT version 3.6.6 to version 4.0.10.
One function the users utilize frequently is to Search for Tickets with
specific criteria and
then Export them to a Spreadsheet.
In the old version they would get the ticket including all
Kevin Falcone falcone at bestpractical.com writes:
On Thu, Feb 14, 2013 at 10:29:30PM +, Rolf Krogstad wrote:
Hello,
I have created a new server (RedHat 5.9 64-bit) and am running the latest
version of MySQL and RT 4.0.10. The old server was RT 3.6.6
There were some bugs
Tim Wiley tim at marchex.com writes:
Is this user dependent on the same machine? Or is each user on a
different workstation? It sounds more like something that is machine
dependent, not user dependent.
This happens if I log in as both users from the same machine.
Rolf
--
RT
Chris O'Kelly Chris.okelly at minecorp.com.au writes:
Hi Rolf,
It looks like you are missing the closing quotes on the line you inserted:
I insert as line #2
use lib /opt/rt4/lib/RT;
should be
use lib /opt/rt4/lib/RT;
The error message eludes to this by:
Thomas Sibley trs at bestpractical.com writes:
On 02/19/2013 02:09 PM, Chris O'Kelly wrote:
Hi Rolf,
It looks like you are missing the closing quotes on the line you inserted:
I insert as line #2
use lib /opt/rt4/lib/RT;
should be
use lib
Hello,
I have created a new server (RedHat 5.9 64-bit) and am running the latest
version of MySQL and RT 4.0.10. The old server was RT 3.6.6
I exported the data from the old server as follows:
mysqldump -uroot -p --opt --skip-lock-tables --max_allowed_packet=10 -
-single-transaction
Ruslan Zakirov ruz at bestpractical.com writes:
Hi,
It's known issue with scrips that set custom fields based on other
fields. You workaround it either by not allowing people to change
custom fields you auto set with scrips or by running your scrip in
batch stage.
Some details. RT
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