RE: [rt-users] Does RT have an email address book option/solution?

Have you tried using Nicolas Chuche's EmailCompletion module? (It's available from CPAN[1].) It would give you the feature set you have detailed, minus the access to Exchange and its address books. [1] http://search.cpan.org/~nchuche/RTx-EmailCompletion-0.02/ -Original Message- From:

RE: [rt-users] I broke it

Can you post the RT_SiteConfig.pm file? From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of James Alspach Sent: Friday, 8 June 2007 10:37 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] I broke it What are some common things that will

RE: [rt-users] how to find ${RTHOME} value

Are you looking for the RTHOME variable's value in Perl (i.e. within RT) or within the Unix environment on your Fedora box? From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Aleksandr Arbitman Sent: Wednesday, 25 April 2007 3:58 AM To:

RE: [rt-users] text editing in internet browsers (WAS: RT 4)

Comparing a internet browser to a word processor makes no sense. Perhaps your users should be composing their replies in a text editor if they are losing their form posting content so often. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Grasso

RE: [rt-users] Can't send mail from RT tried everything

It might be more useful if you check your exim and syslog log files for the breakpoint. Also, if it currently isn't, set your RT log settings to debug. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mohammed Sirkhot Sent: Thursday, 31 May 2007 5:19 PM

RE: [rt-users] Strange Behavior in IE

Should it cache the data locally then submit all at once (sorry can't remember what that's called) I think you mean buffered output. Do you have an example (ideally a screenshot) of the issue you have encountered? Regards, Sasha Sasha Gerrand Web Database Developer Austbrokers Holdings

RE: RTx::Statistics contributers (Was - [rt-users] RT 4)

Hi, Count me in. Regards, Sasha Sasha Gerrand Web Database Developer Austbrokers Holdings Limited Level 21, 111 Pacific Highway North Sydney NSW 2060 PO Box 1813 North Sydney NSW 2060 Ph: 02 9935 2230 Mobile: 0448 278 500 Email: [EMAIL PROTECTED] Web:http

RE: [rt-users] RT 4

functionality. I'd like to see better documentation, myself. It took me a while to get to grips with the way some of the functions work. Regards, Sasha Sasha Gerrand Web Database Developer Austbrokers Holdings Limited Level 21, 111 Pacific Highway North Sydney NSW 2060 PO Box 1813 North

RE: [rt-users] REST/1.0/NoAuth/mail-gateway, Could not load a valid user

inconsistency in the environment settings. (It sounds like the public HTTP location of RT is getting redirected.) HTH Regards, Sasha Sasha Gerrand Web Database Developer Austbrokers Holdings Limited Level 21, 111 Pacific Highway North Sydney NSW 2060 PO Box 1813 North Sydney NSW 2060 Ph

RE: [rt-users] RT 3.6.1 URL issues?

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steve Finkelstein Sent: Thursday, 29 March 2007 11:31 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] RT 3.6.1 URL issues? Hi all, When clicking on a ticket that's placed in my personal 10 highest priority tickets

RE: [rt-users] RAM

in the 'Content' container. Regards, Sasha Sasha Gerrand Web Database Developer Austbrokers Holdings Limited Level 21, 111 Pacific Highway North Sydney NSW 2060 PO Box 1813 North Sydney NSW 2060 Ph: 02 9935 2230 Mobile: 0431 895 718 Email: [EMAIL PROTECTED] Web:http

RE: [rt-users] You're almost there!

you checked that your $WebPath variable is set correctly in RT_SiteConfig.pm? HTH Regards, Sasha Sasha Gerrand Web Database Developer Austbrokers Holdings Limited Level 21, 111 Pacific Highway North Sydney NSW 2060 PO Box 1813 North Sydney NSW 2060 Ph: 02 9935 2230 Mobile: 0431 895

RE: [rt-users] RT363 - Problem logging to log file

Change the following and you should see output in the designated log file. The log file output was undefined previously. Set($LogToFile , 'debug'); Regards, Sasha Sasha Gerrand Web Database Developer Austbrokers Holdings Limited Level 21, 111 Pacific Highway North Sydney NSW 2060 PO Box

RE: [rt-users] Bulk Adding Users

create user Name= EmailAddress= RealName=' is a good place to start. I guess I should extend the script to allow processing of a CSV/TSV file that is directly posted/piped to it! HTH [1] Located in $RTHOME/bin Regards, Sasha Sasha Gerrand Web Database Developer Austbrokers Holdings Limited

RE: [rt-users] error on new install

Hi Chaim, I had that problem also (with the same platform - OS/httpd/db/handler), but I was upgrading from a previous RT install (3.4.x). Once I upgraded my Perl modules via CPAN, all was good again. Regards, Sasha Sasha Gerrand Web Database Developer Austbrokers Holdings Limited Level 21

[rt-users] Inline attachments in 'rich text' formatted ticket requests no longer displaying

. Has anyone else experienced this issue, or can someone point me to the relevant part of the code base that would handle the MIME content display? I'm happy to provide config/install details as needed. TIA Regards, Sasha Sasha Gerrand Web Database Developer Austbrokers Holdings Limited

RE: [rt-users] Re: RT-3.4.5 - losing session

On 3/4/07, Erik Anderson [EMAIL PROTECTED] wrote: After upgrading apache, I started having a problem where, after clicking a link in RT, I'm sent back to the login page. It seems that something went awry with how login sessions are handled. Since upgrading apache, I've re-compiled