There was a problem in RT 4.0 with JS minify. I think it was fixed in
4.0.2 though.
You can search for js minify in the mailing list and try it.
Hope this helps.
Hugs.
2011/10/13 Michele Pinassi michele.pina...@unisi.it:
Dear bart,
thanks for you suggestion but still RT is too slow. In the
/Display.html?id=16052;user=guest;pass=guest
--
Mathieu Longtin
1-514-803-8977
On Wed, Dec 1, 2010 at 8:42 AM, Sergio Charpinel Jr.
sergiocharpi...@gmail.com wrote:
Hi,
I have a RT 3.8.8 which was upgraded from 3.8.5.
The problem is when I answer a ticket via e-mail, and use accented chars
Hi,
I have a RT 3.8.8 which was upgraded from 3.8.5.
The problem is when I answer a ticket via e-mail, and use accented chars in
the Subject. RT replaces these chars with a ? , and does not send the e-mail
(to AdminCc).
Also, the chars are replaced in the body of the message with ? .
My
Hi,
I'm getting a lot of messages like that in log:
[crit]: Apache2::RequestIO::rflush: (103) Software caused connection abort
at /usr/local/share/perl/5.10.0/HTML/Mason/ApacheHandler.pm line 1020
(/opt/rt3/bin/webmux.pl:165)
What could cause this?? I'm using RT 3.8.5
Thanks in advance.
--
the setting, I'm not sure which, but the main thing
is that it won't work. Take a look at it.
Kenn
LBNL
On Mon, Apr 19, 2010 at 9:54 AM, Sergio Charpinel Jr.
sergiocharpi...@gmail.com wrote:
Sorry, It is getting executed, but the custom field is changing twice too.
I need my scrip executing
Thanks for your help, now it is working.
I changed a little the code, and I was forgetting to refresh the page :x
I'm using TransactionBatch.
Cheers.
2010/4/20 Sergio Charpinel Jr. sergiocharpi...@gmail.com
OK and thanks for your help.
Here is the Scrip. I verify if the transaction
and see what is happening to the Custom Fields AND check the
stage to see if it is TransactionBatch. Hope this helps.
Kenn
LBNL
On Fri, Apr 16, 2010 at 10:12 AM, Sergio Charpinel Jr.
sergiocharpi...@gmail.com wrote:
Yes, that was happening in TransactionCreate.
So, I found people
Sorry, It is getting executed, but the custom field is changing twice too.
I need my scrip executing after the custom fields updates. Is this possible?
Or is there another way to do this?
2010/4/19 Raed El-Hames r...@vialtus.com
Sergio Charpinel Jr. wrote:
Thanks for your answers.
Actually
Hi,
I'm trying to change a CustomField value in OnCreate event.
I cant use TransactionCreate stage, because when I resolve the ticket via
Web Interface, it changes again my custom field value to what it was.
So, I'm trying to use TransactionBatch stage, but the field is not changed.
And the
??
Is that what is happening??
If its , I would suggest you change your scrip condition to Userdefined and
look for Custom Field create or change
something similar to
http://wiki.bestpractical.com/view/OnCustomFieldValueChange
Regards;
Roy
Sergio Charpinel Jr. wrote:
Hi,
I'm trying
of a CF. I was merely suggesting the idea. Sorry.
Kenn
LBNL
On Tue, Mar 23, 2010 at 8:12 AM, Sergio Charpinel Jr.
sergiocharpi...@gmail.com wrote:
Thanks Kenneth,
But, when you respond a ticket via web interface, you can add Bcc and Cc,
right?
But not when creating one.
What about
not have any code that
emails several addresses out of a CF. I was merely suggesting the idea.
Sorry.
Kenn
LBNL
On Tue, Mar 23, 2010 at 8:12 AM, Sergio Charpinel Jr.
sergiocharpi...@gmail.com wrote:
Thanks Kenneth,
But, when you respond a ticket via web interface, you can add Bcc and
Cc
Hi,
When I create a ticket, I cannot add a bbc. Is it possible or why not?
And is it possible to add bcc when corresponding via email?
--
Sergio Roberto Charpinel Jr.
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
, 2010 at 7:23 AM, Sergio Charpinel Jr.
sergiocharpi...@gmail.com wrote:
Hi,
When I create a ticket, I cannot add a bbc. Is it possible or why not?
And is it possible to add bcc when corresponding via email?
--
Sergio Roberto Charpinel Jr.
Discover RT's hidden secrets with RT
Charpinel Jr. sergiocharpi...@gmail.com
Seems like I cant use space in custom field name. And there is C before the
name.
Does anyone can use this plugin with space in custom fields?
Thanks
2009/11/9 Sergio Charpinel Jr. sergiocharpi...@gmail.com
Hi,
I have installed CommandByMail plugin
::MergeUsers));
2009/11/10 Kevin Falcone falc...@bestpractical.com
On Tue, Nov 10, 2009 at 11:02:36AM -0200, Sergio Charpinel Jr. wrote:
Now I can use spaces between custom field name.
I changed line 200 from
last if $line !~ /^(?:(\S+)\s*?:\s*?(.*)\s*?|)$/;
to:
last if $line
Hi,
I have installed CommandByMail plugin, and added these lines do
RT_SiteConfig.pm:
Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));
Set(@Plugins,(qw(RT::FM RT::Extension::CommandByMail)));
But I getting this error:
[error]: Couldn't load RT::Interface::Email::Filter::TakeAction:
Seems like I cant use space in custom field name. And there is C before the
name.
Does anyone can use this plugin with space in custom fields?
Thanks
2009/11/9 Sergio Charpinel Jr. sergiocharpi...@gmail.com
Hi,
I have installed CommandByMail plugin, and added these lines do
RT_SiteConfig.pm
the autoreply on create in that
particular queue.
Kenn
LBNL
On 11/3/2009 10:12 AM, Sergio Charpinel Jr. wrote:
Hi,
I have two questions:
The first one, I would like to not send e-mail to the requestor, but just
in a specific queue. Can I do this ? I couldnt remove the scrip from the
specific
Hi,
I have two questions:
The first one, I would like to not send e-mail to the requestor, but just in
a specific queue. Can I do this ? I couldnt remove the scrip from the
specific queue.
Second, How can I enable graphics in my RT ?
Thanks in advance.
--
Sergio Roberto Charpinel Jr.
Hi,
How can I change the subject before creating the ticket?
Thanks.
--
Sergio Roberto Charpinel Jr.
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Thanks Jerrad,
I read the wiki and some archives, but I did not find anything about this.
I'll try it.
2009/10/9 Jerrad Pierce jpie...@cambridgeenergyalliance.org
Is it possible to set more than one e-mail for an user?
Yes, read the archives! Search the wiki!
The MergeUsers extension will
Hi,
Is it possible to set more than one e-mail for an user?
Thanks.
--
Sergio Roberto Charpinel Jr.
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I was using mod_rewrite to redirect http to https.
Just install libssleay and access it via https.
Problem solved, thanks
2009/10/5 Sergio Charpinel Jr. sergiocharpi...@gmail.com
Hi,
I've installed RT 3.8.5, and when I try to create a user via command line,
I get this error:
rt: Server
Hi,
I've installed RT 3.8.5, and when I try to create a user via command line, I
get this error:
rt: Server error: Found (302)
It does not log anything.
Thanks in advance.
--
Sergio Roberto Charpinel Jr.
___
Hi,
Is it possible to set permission to restrict group to see only their own
tickets?
Thanks in advance.
--
Sergio Roberto Charpinel Jr.
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Community help:
, Sergio Charpinel Jr. wrote:
Hi,
Is it possible to set permission to restrict group to see only their own
tickets?
Thanks in advance.
--
Sergio Roberto Charpinel Jr.
--
___http://lists.bestpractical.com/cgi-bin/mailman
Hi,
Is it possible to disable the auto creation of users by email or login?
I want to just let registered users to open ticket by mail.
Is it possible?
Thanks in advance.
--
Sergio Roberto Charpinel Jr.
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