OR
How can I run a special php file after then I save one thing in RT?
If I want to run a special php file after I save everything in rt,
What I have to do?
Hi
How can i login in unix with a user that is created in RT's web interface?
Thanks...But I have a new problem I have edited the word "username"
in login.html file to persian language " نام کاربری " and it work
correctly but my problem is this that when I enter incorrect username or
password , the persian words such as " نام کاربری " is shown
illegible. What I have to d
hi login page language in RT is "EN" by default.how i can change default
language in login page? for example: fr.po
y other suggestions.On 31 Jan 2015 8:56 pm, "Shahab
Sharifzadeh" wrote:
now what i have to do?when i edit login page all of my users even root was
redirected to selfservice page.
On Tuesday, January 27, 2015 11:13 PM, Alex Peters wrote:
That is very strange. User "r
corrupted somehow. Maybe someone else can
offer another solution.On 28 Jan 2015 1:03 am, "Shahab Sharifzadeh"
wrote:
I have to say that by your solution i could change and edit the word "
username" to "user" in login page but after this, every user (even root)
DB was disconnected.
On Tuesday, January 27, 2015 5:19 PM, Shahab Sharifzadeh
wrote:
HiI do everything that you say and i do your instructions but my problem is
yet.Your solution didnt work correctly for me,please give me another solution.
HiI do everything that you say and i do your instructions but my problem is
yet.Your solution didnt work correctly for me,please give me another solution.
rs > Select > user).
Note that RT user rights/privileges and UNIX permissions are different things.
As such, you should not be giving your RT_SiteConfig.pm file executable
permissions.
On 18 January 2015 at 21:37, Shahab Sharifzadeh wrote:
>If I understand you correctly, you need to m
>If I understand you correctly, you need to make your user "privileged."
>Unprivileged users are forced to use the Self Service area.
>I don't know what you mean by 'edit "username" to "user"'. Are you trying
>to change the visible wording on the login page?
Yes i want to change visible wordi
wording on the login page?
Yes i want to change visible wording on the login page.
i have changed permission RT_SitecConfig.pm (775 & 777) but it doesn't work.
what i have to do?
On Saturday, November 8, 2014 1:43 PM, Shahab Sharifzadeh
wrote:
hi
i want to run command: rt commen
Hi
When I change the login page ( for example I want to edit "username" to "user"
) I have a problem, when I want to login to RT with every device I have
redirected to selfservice automatically. Please help me that why this happened?
Thanks for your attention.
i tried edit footer in rt page in
/usr/share/request-tracker4/html/Elements/footerbut no effect my change in
file(footer)why?
how i sync status field's in table Tickets (RT) with other table in remote
server?(Update or insret)
example :
if i changed ticket status(new => open) in RT web interface other filed table
in remote server is change.
hi
i want to run command: rt comment 35 -a 'sound.gsm'
open the editor vi when execute command...
but i want to Direct save comment with attach when execute command...
$rt = exec("rt comment ticket/31 -a 'sound.gsm' < `tty` > `tty`");
Does not work...
hi
what is report last ticket-id created by command line?
i run command:
curl -u root:Nasim1414 http://192.168.1.201/rt/REST/1.0/ticket/33/comment
but get me error :
RT/4.0.19 401 Credentials required
what to do?
nobody?
nobody?
e ref($e), ": ", $e->message || $e->description, "\n";
};
use Data::Dumper;
print Dumper($ticket);
On Wednesday, November 5, 2014 10:01 PM, Shahab Sharifzadeh
wrote:
very thank...
nobody help me?
please please debug my code just once...
i tried on the in code Hours...
This is very important for me
comment in ticket in create but Without attach...
#!/usr/bin/perl
#
# comment_on_ticket.pl -- add comment to an RT ticket.
use strict;
use warnings;
use RT::Client::REST::Ticket;
use Error q
I have a perl code.
in the code add comment on ticket (rt)..
how can i add attach file to this code?
.
#!/usr/bin/perl
#
# comment_on_ticket.pl -- add comment to an RT ticket.
use strict;
use warnings;
use RT::Client::REST::Ticket;
use Error qw(:try);
use RT::Client::REST;
use RT::Client::REST::Ti
very thank...
nobody help me?
Does not work :( :
HTTP/1.1 200 OK
Date: Wed, 05 Nov 2014 05:21:25 GMT
Server: Apache/2.4.7 (Ubuntu)
Set-Cookie:
RT_SID_tickets.80=18cb22f93510931eb02ea53741f19242;
path=/rt; HttpOnly
X-Frame-Options: DENY
Vary: Accept-Encoding
Transfer-Encoding: chunked
Content-Type: text/plain; cha
Thanks you...
i tried according to my search in web wrote the following code by php:
http://192.168.1.201/rt/REST/1.0/';
$request .= 'ticket/12/comment';
$postargs = array(
'user' => 'root',
'pass' => 'Nasim1414',
'content' => $content,
'attachment_1' => $a
Thanks...
I want to create a ticket with attachment...(callervoice.gsm)
But according to my search in web I can not use from Rest because when I create
ticket, the attach file was not sent with them...
This is important for me that gsm file be created with ticket...
Pls help me...--
RT Trai
Thanks...
I want to create a ticket with attachment...(callervoice.gsm)
But according to my search in web I can not use from Rest because when I create
ticket, the attach file was not sent with them...
This is important for me that gsm file be created with ticket...
Pls help me...
--
RT Trainin
Hi
I want to in rt ، create a ticket with attach by command...(cli)
Is it doable? How do I proceed?
rt create -t ticket set subject='New ticket'...
Plz help me...
--
RT Training November 4 & 5 Los Angeles
http://bestpractical.com/training
hi
good time
i want to join rt(request tracker) to asterisk by rt-soap-server.pl.
but i dont no what to do...
1- i installed-> SOAP::Lite and MIME::Entity
2-after that ,how I run ./rt-soap-server.pl ? And how configure?
--
RT Training November 4 & 5 Los Angeles
http://bestpractical.com/trainin
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