I think I found it. Is it in share/html/Elements/MyRequests?
Do I copy this to
local/html/Elements/MyRequests and update it accordingly?
That looks like the right element, Bernd - yes, you just need to make
that
local copy and edit.
Yep. That is what I did. Unfortunately it didn't work on t
I want both. The spam tab is already implemented (thanks to you). You
wouldn't happen to know which mason component shows the unowned
tickets
now would you?
I think I found it. Is it in share/html/Elements/MyRequests? Do I copy
this to
local/html/Elements/MyRequests and update it accordingl
Aah - I thought you wanted the spam link to appear on the ticket
reply/comment screen (Ticket/Modify.html). That's what the mod you
originally made would have done. You should investigate the mason
component
that displays the list of unowned tickets and see if there's a
callback in
there that
Hello everyone,
On the main page of my RT website, I have a table called "15 newest
unknown tickets..." and each ticket on that table has a link on the
right side called "Take". I would like to add another link called
"Spam" just beside "Take" that will delete the ticket it is refering
to. Is
Actually, in this case there's a callback for extending the Tabs -
you shouldn't even need to edit the Tabs file. If you create
/opt/rt3/local/html/Callbacks/x/Ticket/Elements/Tabs/Default and
make it look like this, you should be all set:
Did you stop & restart apache after making the change?
Yes I did but nothing happened.
Gene
Hello all,
I found that someone has done this already and I have implemented it in
our RT setup:
http://lists.bestpractical.com/pipermail/rt-users/2005-December/036007.ht
ml
but it is not working and I just don't understand why. Here is what I
added to /opt/rt3/share/html/Ticket/Elements/Tabs
