On Mon, Nov 12, 2007 at 11:52:13AM +, bijayant kumar wrote:
> Hello list,
>
> I was using RT on my production server successfully. We were not using RT
> from sometime. We decided to use RT from today. Tickets are generating and
> getting resolved, all things are working well except the emai
On Wed, 25 Feb 2009 16:26:49 +0300, "Ruslan Zakirov"
said:
> You MUST read UPGRADING.mysql
This was not obvious from the wiki documentation or output from "make
upgrade" or the rt-upgrade-database script.
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How would I send a notification using a template from within a scrip
custom action?
The users for one RT instance I'm setting up wants to allow
correspondence on existing tickets via email, but not allow new tickets
to be created by email (there are some important mandatory custom fields
they want
