[rt-users] No Content from Replies for Requestors!

2011-02-08 Thread Steve McStravick
note I've since added "Content-Type: text/html" since I first posted this problem, now it does give the correspondence (in HTML) followed by the plain-text version with all of the html tags around it. Thank you for your response. Steve From: Kevin Falcone To: rt-users@lis

Re: [rt-users] No Content from Replies for Requestors!

2011-02-08 Thread Kevin Falcone
On Fri, Feb 04, 2011 at 02:36:36PM -0500, Steve McStravick wrote: > Here are the transactions from the DB. > > > 37795 RT::Ticket 31440 Correspond No Subject 1215 > 2011-02-02 20:22:44.0 > 37796 RT::Ticket 31440 EmailRecord > 1 2011-02-02 > 20:22:

Re: [rt-users] No Content from Replies for Requestors!

2011-02-08 Thread Kevin Falcone
On Thu, Feb 03, 2011 at 09:34:00AM -0500, Steve McStravick wrote: > I have a strange situation. > We are rolling out RT 3.8.8 and have hit the following issues a couple of > times now, but not always! > Replies Sent out to our Requestors and Cc sometime show "Transaction > contains no content" whe

[rt-users] No Content from Replies for Requestors!

2011-02-04 Thread Steve McStravick
xt/plain; charset="utf-8" Content-Transfer-Encoding: 8bit " 1 2011-02-02 20:22:46.0 Message: 2 Date: Fri, 04 Feb 2011 10:17:03 -0500 From: Thomas Sibley To: RT Users Subject: Re: [rt-users] No Content from Replies for Requestors! Message-ID: <4d4c186f.4020...@bestpr

Re: [rt-users] No Content from Replies for Requestors!

2011-02-04 Thread Thomas Sibley
On 04 Feb 2011 10:02, Steve McStravick wrote: > We are rolling out RT 3.8.8 and have hit the following issues a couple > of times now, but not always! > > Replies Sent out to our Requestors and Cc sometime show “Transaction > contains no content” when there IS content, It might be helpful here t

[rt-users] No Content from Replies for Requestors!

2011-02-04 Thread Steve McStravick
Doing a more comprehensive search I've found more article that seem to have the same behaviour, but no real CLEAR answer I still don't understand why the Admin correspondence works, but the Requestor/Cc doesn't I tracked down the following from the log, that might help. [Mon Jan 31 14:27:15 2

[rt-users] No Content from Replies for Requestors!

2011-02-03 Thread Steve McStravick
I have a strange situation. We are rolling out RT 3.8.8 and have hit the following issues a couple of times now, but not always! Replies Sent out to our Requestors and Cc sometime show "Transaction contains no content" when there IS content, and in fact the AdminCcs get the message on the same tra