What is the current status of rt 3.9? I noticed in the devel
repository there were a several there, but the release candidates for
RT4 seem to have more recent updates. Is 3.9 considered stable enough
for production? The reason I ask, is it seems to have several
features that I might be
On 04/05/2011 12:07 PM, Burton Simonds wrote:
What is the current status of rt 3.9? I noticed in the devel
repository there were a several there, but the release candidates for
RT4 seem to have more recent updates. Is 3.9 considered stable enough
for production? The reason I ask, is it
On Tue, 2011-04-05 at 12:18 -0400, Thomas Sibley wrote:
On 04/05/2011 12:07 PM, Burton Simonds wrote:
What is the current status of rt 3.9? I noticed in the devel
repository there were a several there, but the release candidates for
RT4 seem to have more recent updates. Is 3.9 considered
On 04/05/2011 02:02 PM, Scott T. Hildreth wrote:
Where is rc8, I don't see it in the devel directory?
Sorry, I typoed. rc7 is the latest.
Thomas
Hello,
We are right now looking to implement Request Tracker at a customers place and
we have been running a long test phase with limited personal involved. While
the feedback have been very positive we have noted some annoyances. I installed
3.9 on a test machine the other day and to my
Hello Tobias,
Users can't establish ticket ownership if you don't grant them to.
Users can add info to their tickets if they can ReplyToTicket. You
don't have to grant them ModifyTicket or StealTicket. If you do,
then you grant them to set the owner of a ticket (and more...). So try
to
The second question is something that has been bugging me a lot, why is
it that there is no permission for setting the owner in a ticket? In
our case our end-customer is creating the tickets directly in the web-
interface, and can update it there, but all the time they can actually
change the
On Thu, Jan 13, 2011 at 08:45:10AM -0500, Josh Narins wrote:
The second question is something that has been bugging me a lot, why is
it that there is no permission for setting the owner in a ticket? In
our case our end-customer is creating the tickets directly in the web-
interface, and
On Thu, Jan 13, 2011 at 02:04:01PM +0100, Tobias Hieta wrote:
Hello,
We are right now looking to implement Request Tracker at a customers place
and we have been running a long test phase with limited personal involved.
While the feedback have been very positive we have noted some
