Don't allow unprivileged the ModifySelf right then? When combined with
the password script from the wiki or external auth, that right may be
unnecessary.
[EMAIL PROTECTED] wrote:
On second thought, although this would be quite easy to implement, it
leaves open the serious possibility of
Ok, I have been trying to figure this out for the past week. Simple problem
we have many customers that share the same queue (support), now some of our
larger customers want to be able to group their users so that they can view
all their own tickets generated by anyone in their company.
I can
Jason,
I can think of only 1 way. It would mean finding some way to get all
members of a group listed as the Requestors for each ticket in the
queue. Then you grant ShowTicket to the Requestor role only. I'm not
sure how to get all of the members of a certain group included as
On Thu, Dec 4, 2008 at 1:13 PM, Kenneth Crocker [EMAIL PROTECTED] wrote:
Jason,
I can think of only 1 way. It would mean finding some way to get all
members of a group listed as the Requestors for each ticket in the queue.
Then you grant ShowTicket to the Requestor role only. I'm not
On Thu, 04 Dec 2008 13:29:33 -0500, Jason p [EMAIL PROTECTED]
wrote:
On Thu, Dec 4, 2008 at 1:13 PM, Kenneth Crocker [EMAIL PROTECTED]
wrote:
Jason,
I can think of only 1 way. It would mean finding some way to get
all
members of a group listed as the Requestors for each
Jason,
I agree with Stephen. I was only trying to address the method by which
only a group of Requestors could see their tickets only in a queue. Yes,
you would have to write some scrips to add group members to the
Requestor role of the ticket AND, as Stephen mentioned, you would have
Would it be possible to customise the SelfService search to display
tickets with Requestors from the same email domain (assuming all
Requestors from the one company use the same domain)?
Gordon
Jason p wrote:
Ok, I have been trying to figure this out for the past week. Simple
problem we
