Does anyone knows how to extract a transaction CF value with scrip???
thanks.
On Tue, Nov 18, 2008 at 11:21 PM, Monti gmail <[EMAIL PROTECTED]> wrote:
> I am using RT 3.8.1 and I hope it is possible to extract the transaction CF
> value.
>
>
> On Tue, Nov 18, 2008 at 6:28 PM, Stephen Turner <[EMA
I am using RT 3.8.1 and I hope it is possible to extract the transaction CF
value.
On Tue, Nov 18, 2008 at 6:28 PM, Stephen Turner <[EMAIL PROTECTED]> wrote:
> On Tue, 18 Nov 2008 11:16:57 -0500, Monti gmail <[EMAIL PROTECTED]>
> wrote:
>
> It might be but I am looking for something simpler, usi
On Tue, 18 Nov 2008 11:16:57 -0500, Monti gmail <[EMAIL PROTECTED]>
wrote:
> It might be but I am looking for something simpler, using CF value select
> the appropriate template to send.
> I have done that already but I am having problems to extract the CF value
> since it is a "Ticket Transacti
It might be but I am looking for something simpler, using CF value select
the appropriate template to send.
I have done that already but I am having problems to extract the CF value
since it is a "Ticket Transaction" type of CF.
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On Mon, Nov 17, 2008 at 10:09:26PM +0200, Monti gmail wrote:
> I want to write a scrip which will send a template upon ticket change status
> to "resolved".
> the template should be according to a transaction custom field value.
>
> This should solve the need to re-write the same resolution answer
Hi All,
I want to write a scrip which will send a template upon ticket change status
to "resolved".
the template should be according to a transaction custom field value.
This should solve the need to re-write the same resolution answer over and
over manually, by selecting the transaction CF value
