At Wednesday 6/20/2007 05:23 PM, Roger Gammans wrote:
On Wed, Jun 20, 2007 at 01:33:05PM -0700, Kenneth Crocker wrote:
also recorded in the ticket history. All well and good. The scrip we use
for ticket creation specifies AutoReply to Requestor and that, too,
works as expected. In an effort
Stephen, Gene, Roger,
Thanks. I suspected that something like that was the case, but couldn't
find any documentation on it in RT Essentials and wanted to be sure.
Kenn
LBNL
Stephen Turner wrote:
At Wednesday 6/20/2007 05:23 PM, Roger Gammans wrote:
On Wed, Jun 20, 2007 at 01:33:05PM
Hi Kenn,
I found the following code Action::Notify and I think it explains why
you're seeing this behavior.
#Strip the sender out of the To, Cc and AdminCc and set the
# recipients fields used to build the message by the superclass.
# unless a flag is set
if ($RT::NotifyActor)
On Wed, Jun 20, 2007 at 01:33:05PM -0700, Kenneth Crocker wrote:
also recorded in the ticket history. All well and good. The scrip we use
for ticket creation specifies AutoReply to Requestor and that, too,
works as expected. In an effort to create a little consistency, I
changed the action
