On Wed, Apr 21, 2010 at 01:39:04PM -0700, Kenneth Crocker wrote:
1) Email from any RT User creates a ticket in a queue, EVEN when the right
CreateTicket has
NOT been applied to that User/group/role/Sys group for that Queue. It
still gets in and
becomes a ticket. I checked the
On 04/22/2010 09:53 AM, Kevin Falcone wrote:
On Wed, Apr 21, 2010 at 01:39:04PM -0700, Kenneth Crocker wrote:
1) Email from any RT User creates a ticket in a queue, EVEN when the right
CreateTicket has
NOT been applied to that User/group/role/Sys group for that Queue. It still
Sorry,
This ^%$%Gemail doesn't do a reply like I'm used to. I wanted to include
the list.
Kenn
On Thu, Apr 22, 2010 at 9:00 AM, Kenneth Crocker kfcroc...@lbl.gov wrote:
Jeff, Kevin,
I agree that something is configured wrong. The plugins look like this:
Set(@MailPlugins,
To List Kevin Jeff,
Whomever created RightsMatrix, I owe them a beer. Actually a pitcher.
I SSOOO embarrassed by this mistake. However, confession is good for
the soul.
I've been on 3.6.4 so for so long, I completely forgot that 3.8.7 allows the
granting of SuperUser at the group
Sorry, this was to go to the list as well,
Ruslan,
Maybe you can help me here. I have been testing 3.87 with great success and
am ready to install into production. Then someone noticed a problem I had
not tested for (shame on me). It seems that when we turn on CommandByMail,
two things happen
