Dear Gabriel,
> it appears to me like the only way to do this is to carefully
> plan out exactly in which order you create the custom fields so that
> they appear on the tickets in the order they were created?
I hope I understood you correctly. I am using RT 3.6.1 and I haven't
seen a later vers
hi everyone!
i finally got RT up and running the way i want it to,
now i'm creating my queues and custom fields for each queues,
but i can't help to wonder how i'm supposed to customize the
layout of these fields when they show up on ticket creation forms
or printed tickets?
i would certainly lik
