Re: [rt-users] FriendlyFromLineFormat

2012-06-21 Thread David T. Grayston
-Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users- boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: Wednesday, June 06, 2012 7:38 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] FriendlyFromLineFormat On Wed, May 23, 2012

Re: [rt-users] FriendlyFromLineFormat

2012-06-06 Thread Kevin Falcone
On Wed, May 23, 2012 at 06:46:44PM +, David T. Grayston wrote: RT: 4.0.5 Set($FriendlyFromLineFormat, \%s\ %s); In the autoreply email I'm getting queue description queue@email and we'd rather have it - queue name queue@email. I'm not sure how to change this behavior and

[rt-users] FriendlyFromLineFormat

2012-05-23 Thread David T. Grayston
Hi all, RT: 4.0.5 Set($FriendlyFromLineFormat, \%s\ %s); In the autoreply email I'm getting queue description queue@email and we'd rather have it - queue name queue@email. I'm not sure how to change this behavior and from what I've read it seems we should be seeing the queue name used. Any

Re: [rt-users] FriendlyFromLineFormat

2008-12-11 Thread Alex Young
16:01 To: RT Users Subject: [rt-users] FriendlyFromLineFormat Hi, I have been looking at the $FriendlyFromLineFormat option. Is there a way to change it per-queue? Some of our queues we don't want the users name to be in it, we just want to use the queue name or queue email address

[rt-users] FriendlyFromLineFormat

2008-12-10 Thread Alex Young
Hi, I have been looking at the $FriendlyFromLineFormat option. Is there a way to change it per-queue? Some of our queues we don't want the users name to be in it, we just want to use the queue name or queue email address. The problem is, we use RT for two different systems. One for