On Wed, 04 Mar 2009 22:43:52 -0500, Steve O'Brien steve.obr...@hdesd.org
wrote:
What Scrip is causing this to occur?
How can you tell?
Steve
Steve, can you list your scrips, both global and for the queue in question?
Are your adminccs seeing this behavior for every single new ticket or
On Thu, 2009-03-05 at 06:08 -0800, Stephen Turner wrote:
Steve, can you list your scrips, both global and for the queue in question?
Are your adminccs seeing this behavior for every single new ticket or just
ones they generate themselves?
Every ticket and we are only doing global scrips.
On Thu, 2009-03-05 at 06:08 -0800, Stephen Turner wrote:
Steve, can you list your scrips, both global and for the queue in question?
Are your adminccs seeing this behavior for every single new ticket or just
ones they generate themselves?
Sorry about the last one I was trying to clean
On Thu, 05 Mar 2009 12:27:53 -0500, Steve OBrien steve.obr...@hdesd.org
wrote:
3
On Create
Autoreply To
Requestors
TransactionCreate
On Create
Autoreply To
Requestors
Autoreply - HDESD
On the face of it, Adminccs shouldn't be getting the autoreply - I wonder
if there's
On Thu, 2009-03-05 at 09:42 -0800, Stephen Turner wrote:
On the face of it, Adminccs shouldn't be getting the autoreply - I wonder
if there's something in the Autoreply - HDESD template that is adding
adminccs to the recipient list?
Here is the Template for Autoreply -HDESD, it is really
We are seeing the Autoreply message and immediately a request was acted
upon (although it is hard to tell what was done, in the tcket history
they happen simultaneously.
TIA,
Steve
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What Scrip is causing this to occur?
*Regards,*
*Aaron Guise
027 212 6638
aa...@guise.net.nz
*
On Thu, Mar 5, 2009 at 1:12 PM, Steve OBrien steve.obr...@hdesd.org wrote:
We are seeing the Autoreply message and immediately a request was acted
upon (although it is hard to tell what was
What Scrip is causing this to occur?
How can you tell?
Steve
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