On Tue, Apr 16, 2013 at 07:31:56PM -0700, hopcon wrote:
I am having this same problem in RT 4.0.7, but your solution doesn't work for
me as there is no OwnTicket option in Group Rights under either group or
queue configurations.
Yes there is.
Tools - Configuration - Queues - Select
General
I am having this same problem in RT 4.0.7, but your solution doesn't work for
me as there is no OwnTicket option in Group Rights under either group or
queue configurations.
What is the new way of limiting ticket ownership to priveleged users?
-- Paul --
--
View this message in context:
Paul,
To own a ticket, you have to have the right to Take a ticket.
Kenn
On Tue, Apr 16, 2013 at 7:31 PM, hopcon suppo...@hopkinsonconsulting.com.au
wrote:
I am having this same problem in RT 4.0.7, but your solution doesn't work
for
me as there is no OwnTicket option in Group Rights
On Tue, Jul 24, 2012 at 06:57:48AM -0700, Alex Dyas wrote:
The dropdown we see for selecting the owner of a ticket is currently
populated with all the users of the system, including unprivileged users who
have been auto created by emailing the system.
How do I limit the dropdown to only
Hello,
RT Version - 4.0.2
The dropdown we see for selecting the owner of a ticket is currently
populated with all the users of the system, including unprivileged users who
have been auto created by emailing the system.
How do I limit the dropdown to only include privileged users?
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Alex Dyas
Sent: martedì 24 luglio 2012 15:58
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Limit Owner dropdown to only privileged users
Hello,
RT
@lists.bestpractical.com
Subject: [rt-users] Limit Owner dropdown to only privileged users
Hello,
RT Version - 4.0.2
The dropdown we see for selecting the owner of a ticket is currently populated
with all the users of the system, including unprivileged users who have been
auto created by emailing
...@lists.bestpractical.com] On Behalf Of Alex Dyas
Sent: martedì 24 luglio 2012 15:58
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Limit Owner dropdown to only privileged users
Hello,
RT Version - 4.0.2
The dropdown we see for selecting the owner of a ticket is currently populated
with all
