Re: [rt-users] RT not sending email

2010-02-01 Thread Bill Cole
Jonathan Rummel wrote, On 1/28/10 11:51 AM: > > Hi Andreas, > > I am currently having this same problem. Did you ever figure it out? > > Thanks so much! > Jonathan > > > Andreas Heinlein-2 wrote: >> >> Hello, >> >> I need your help debugging RTs mail system. >> >> I have had RT send emails success

Re: [rt-users] RT not sending email

2010-01-28 Thread Jonathan Rummel
Hi Andreas, I am currently having this same problem. Did you ever figure it out? Thanks so much! Jonathan Andreas Heinlein-2 wrote: > > Hello, > > I need your help debugging RTs mail system. > > I have had RT send emails successfully when replying to or creating new > tickets. As such, the

[rt-users] RT not sending email

2009-01-19 Thread Andreas Heinlein
Hello, I need your help debugging RTs mail system. I have had RT send emails successfully when replying to or creating new tickets. As such, the mail system is working. I have fiddled with the global scrips to invoke some more mails, i.e. on owner change. But now somehow, RT does not send any mai

RE: [rt-users] RT not sending email

2007-10-30 Thread Helmuth Ramirez
EMAIL PROTECTED] On Behalf Of Evan M. Sent: Tuesday, October 30, 2007 10:16 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] RT not sending email No they aren't actually '@email.com'. All of the email addresses are correct. I don't really know how to do wha

Re: [rt-users] RT not sending email

2007-10-30 Thread Evan M.
No they aren't actually '@email.com'. All of the email addresses are correct. I don't really know how to do what you asking with the MX records in relation to the nameservers. I get a SERVFAIL from nslookup on XXX.XXX.XX.99. Everything in the mail log looks ok except a reoccurance of Host unkn

Re: [rt-users] RT not sending email

2007-10-30 Thread James Moseley
cc lists.bestpractic al.comSubject Re: [rt-u

Re: [rt-users] RT not sending email

2007-10-30 Thread Evan M.
The /etc/resolv.conf reads as follows: ; generated by /sbin/dhclient-script search leXX#.com nameserver XXX.XXX.25.99 nameserver XXX.XXX.25.14 The .99 ip is our RT server and the .14 is our file server. -- View this message in context: http://www.nabble.com/RT-not-sending-email-tf4712732.html

Re: [rt-users] RT not sending email

2007-10-30 Thread Drew Barnes
- The following addresses had permanent fatal errors - <[EMAIL PROTECTED]> <[EMAIL PROTECTED]> <[EMAIL PROTECTED]> - Transcript of session follows - 550 5.1.2 <[EMAIL PROTECTED]>,<[EMAIL PROTECTED]>,<[EMAIL PROTECTED]>... Host unknown (Name server: bbinslv.com: host not found)

Re: [rt-users] RT not sending email

2007-10-30 Thread James Moseley
al.comSubject [rt-users] RT not sending email 10/30/2007 07:19

[rt-users] RT not sending email

2007-10-30 Thread Evan M.
RT is not sending email at all, not to the admins and not to the users. It was working fine 2 weeks ago, then it stopped sending mail. All the scrips are fine, to the best of my knowledge. I am not the person who set up RT so I'm a little in the dark here. The root mail log is receiving the ma

[rt-users] RT not sending email when replying within web interface

2007-07-11 Thread Andrew Knapp
I just moved the system that my companies RT install is on, and now email doesn't get send to ticket requestors when replying within the web interface. Everything else works correctly, and I get email when I take a ticket, or when I'm CC'd, and so on. This is what shows up in the logs when I re