Re: [rt-users] Request Tracker - Create Ticket via Email

Hi Nicholas, Thanks for the help! Following configuration worked for me, RT is running on CentOS. set daemon 30 set invisible set no bouncemail set no syslog set logfile "/var/log/fetchmail" poll exchange protocol IMAP #service 993 user "u...@domain.com" pass "Password" #folder Inbox ssl mda

Re: [rt-users] Request Tracker - Create Ticket via Email

Hi Asif, Start here: https://docs.bestpractical.com/rt/4.2.12/rt-mailgate.html Here’s an example of how to set up Fetchmail to poll for mail. set daemon 30 set invisible set no bouncemail set no syslog set logfile

Re: [rt-users] Request Tracker - Create Ticket via Email

What issues are you seeing? Create ticket via email works out of the gates - assuming you've correctly configured your system. -m On Tue, Aug 2, 2016 at 9:40 AM, asif wrote: > hi, Can someone help on this please. > > > > -- > View this message in context: >

Re: [rt-users] Request Tracker - Create Ticket via Email

hi, Can someone help on this please. -- View this message in context: http://requesttracker.8502.n7.nabble.com/Request-Tracker-Create-Ticket-via-Email-tp62256p62260.html Sent from the Request Tracker - User mailing list archive at Nabble.com. - RT 4.4 and RTIR Training Sessions