[rt-users] Requestors receiving blank email after all replies

2008-10-27 Thread Darren Azman
Hi, We are having some trouble with using RT. Here is what is happening: 1. Customer sends in email 2. Customer receives auto-reply from us 3. We reply to customer 4. Customer replies to our email 5. Immediately after customer replies to our email, they receive a

Re: [rt-users] Requestors receiving blank email after all replies

2008-10-27 Thread Stephen Turner
On Mon, 27 Oct 2008 12:41:28 -0400, Darren Azman [EMAIL PROTECTED] wrote: Hi, We are having some trouble with using RT. Here is what is happening: 1.Customer sends in email 2.Customer receives auto-reply from us 3.We reply to customer 4.Customer replies to our email 5.