Hi,
We are having some trouble with using RT. Here is what is happening:
1. Customer sends in email
2. Customer receives auto-reply from us
3. We reply to customer
4. Customer replies to our email
5. Immediately after customer replies to our email, they receive a
On Mon, 27 Oct 2008 12:41:28 -0400, Darren Azman [EMAIL PROTECTED] wrote:
Hi,
We are having some trouble with using RT. Here is what is happening:
1.Customer sends in email
2.Customer receives auto-reply from us
3.We reply to customer
4.Customer replies to our email
5.