Hi Kevin.
Thanks for the suggestions and for pointing me in the right direction.
I did some further investigation and traced it down to an old customization
I had done to var/local/html/Elements/MessageBox. After deleting the file
the rich text editor is back again.
Best regards,
Danny
On Mon, Sep 15, 2014 at 11:30:12PM +0200, Danny Krøger wrote:
Today I upgraded our RT installation from 4.2.0 to 4.2.7. Most things are
working as expected, however for some reason the rich text editor is not
available anymore.
New tickets and reply's default to text only.
Please be more
Hi All.
Today I upgraded our RT installation from 4.2.0 to 4.2.7. Most things are
working as expected, however for some reason the rich text editor is not
available anymore.
New tickets and reply's default to text only.
I have tested the following:
- checked that my account is set to use the
