Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-21 Thread David Hobley
t; <[EMAIL PROTECTED]>, "RT Users" Sent: Saturday, 12 April, 2008 9:51:45 PM GMT +10:00 Brisbane Subject: Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension I have a thought. I don't know whether I will need to override the AutoCreate

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-14 Thread Kenneth Crocker
Mike, I think so. It seems like it would solve my problem of email only users getting listed along with privileged users on the drop-downs. Kenn LBNL On 4/12/2008 4:51 AM, Mike Peachey wrote: > Kenneth Crocker wrote: >> Mike, Pedro, >> >> >> We use LDAP as well and the same settin

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-12 Thread Mike Peachey
Kenneth Crocker wrote: > Mike, Pedro, > > > We use LDAP as well and the same setting (Set($AutoCreate, > {Privileged => 1});) and it works well as far as getting the new user > into the DB. All I have to do after that is put them in the appropriate > group the they will HAVE some privilege

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Kenneth Crocker
Stephen, Yea, yea. But I'm an ADVENTUREOUS person!. HA! Just kidding. Actually, I already have done it, but just for two users that I CAREFULLY selected after looking closely at the DB, i.e. USERS, GROUPS, GROUPMEMBERS, CACHEDGROUPMEMBERS, etc.). First, I got the id's of each duplicate

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Stephen Turner
At Friday 4/11/2008 12:50 PM, Kenneth Crocker wrote: >Mike, Pedro, > > > > The problem I'm having with autocreate is that when an > email address is >added to some correspondence in the CC field, then RT adds the entire >email address as a privleged user instead of unprivileged. Once that

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Kenneth Crocker
Mike, Pedro, We use LDAP as well and the same setting (Set($AutoCreate, {Privileged => 1});) and it works well as far as getting the new user into the DB. All I have to do after that is put them in the appropriate group the they will HAVE some privileges. We don't grant many GLOBAL pri

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Mike Peachey
Pedro Lobo S. da Rocha wrote: > Right, I think I got it. But there's one thing. When I go to > Configuration -> Groups -> "Select one group" -> Members, the > auto-created user doesn't appears in the user's list so I can add him as > a member. Do you know why this is happening? I'm guessing tha

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Mike Peachey
Mike Peachey wrote: > James Treleaven wrote: >> The username/password pair that I specified in the script are fine, >> however. > > Everybody!! : > > "OH NO IT ISN'T!" > >> LDAP MESSAGE: LDAP_PP_PASSWORD_EXPIRED > > This is the error message being returned by Net::LDAP when attempting to > b

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Mike Peachey
Pedro Lobo S. da Rocha wrote: > Mike, > > Another doubt came up. How do I manage permissions for AD users in RT? You don't really. You need to manually play with the permissions for the users once they have logged in for the first time. I recommend creating a group in RT and setting the relevan

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Mike Peachey
James Treleaven wrote: > The username/password pair that I specified in the script are fine, > however. Everybody!! : "OH NO IT ISN'T!" > LDAP MESSAGE: LDAP_PP_PASSWORD_EXPIRED This is the error message being returned by Net::LDAP when attempting to bind to your AD server. As per the Net::L

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-10 Thread James Treleaven
Mike Peachey wrote: > Please let me know your results, people! I have run it twice, once with anonymous binding enabled and once with it disabled. I am afraid I got the same results both times: The username/password pair that I specified in the script are fine, however. It is my admin usercode,

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-10 Thread Mike Peachey
Pedro Lobo S. da Rocha wrote: > Mike, > > I change somethings on my configuration and it seems almost right. I am > now receiving the following log messages: > > 18. [Thu Apr 10 17:38:19 2008] [debug]: LDAP Search === Base: dc=DOMAIN,dc=com == Filter: (&(objectclass=*)(sAMAccountName=teste))

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-10 Thread Mike Peachey
I've been working on this and I think I have the answer (although I know one person has already told me they tried it and didn't work for them.. perhaps there was some other issue there?). I used this script to test against my Active Directory servers and found that, if you specify the windows