Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-22 Thread David Hobley
@lists.bestpractical.com Sent: Saturday, 12 April, 2008 9:51:45 PM GMT +10:00 Brisbane Subject: Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension I have a thought. I don't know whether I will need to override the AutoCreate method or if I can do it all just by passing params from

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-14 Thread Kenneth Crocker
Mike, I think so. It seems like it would solve my problem of email only users getting listed along with privileged users on the drop-downs. Kenn LBNL On 4/12/2008 4:51 AM, Mike Peachey wrote: Kenneth Crocker wrote: Mike, Pedro, We use LDAP as well and the same setting

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-12 Thread Mike Peachey
Kenneth Crocker wrote: Mike, Pedro, We use LDAP as well and the same setting (Set($AutoCreate, {Privileged = 1});) and it works well as far as getting the new user into the DB. All I have to do after that is put them in the appropriate group the they will HAVE some privileges. We

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Mike Peachey
James Treleaven wrote: The username/password pair that I specified in the script are fine, however. Everybody!! : OH NO IT ISN'T! LDAP MESSAGE: LDAP_PP_PASSWORD_EXPIRED This is the error message being returned by Net::LDAP when attempting to bind to your AD server. As per the Net::LDAP

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Mike Peachey
Pedro Lobo S. da Rocha wrote: Mike, Another doubt came up. How do I manage permissions for AD users in RT? You don't really. You need to manually play with the permissions for the users once they have logged in for the first time. I recommend creating a group in RT and setting the relevant

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Mike Peachey
Mike Peachey wrote: James Treleaven wrote: The username/password pair that I specified in the script are fine, however. Everybody!! : OH NO IT ISN'T! LDAP MESSAGE: LDAP_PP_PASSWORD_EXPIRED This is the error message being returned by Net::LDAP when attempting to bind to your AD

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Mike Peachey
Pedro Lobo S. da Rocha wrote: Right, I think I got it. But there's one thing. When I go to Configuration - Groups - Select one group - Members, the auto-created user doesn't appears in the user's list so I can add him as a member. Do you know why this is happening? I'm guessing that you

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Kenneth Crocker
Mike, Pedro, We use LDAP as well and the same setting (Set($AutoCreate, {Privileged = 1});) and it works well as far as getting the new user into the DB. All I have to do after that is put them in the appropriate group the they will HAVE some privileges. We don't grant many GLOBAL

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Stephen Turner
At Friday 4/11/2008 12:50 PM, Kenneth Crocker wrote: Mike, Pedro, The problem I'm having with autocreate is that when an email address is added to some correspondence in the CC field, then RT adds the entire email address as a privleged user instead of unprivileged. Once that

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Kenneth Crocker
Stephen, Yea, yea. But I'm an ADVENTUREOUS person!. HA! Just kidding. Actually, I already have done it, but just for two users that I CAREFULLY selected after looking closely at the DB, i.e. USERS, GROUPS, GROUPMEMBERS, CACHEDGROUPMEMBERS, etc.). First, I got the id's of each

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-10 Thread Mike Peachey
Pedro Lobo S. da Rocha wrote: Mike, I change somethings on my configuration and it seems almost right. I am now receiving the following log messages: 18. [Thu Apr 10 17:38:19 2008] [debug]: LDAP Search === Base: dc=DOMAIN,dc=com == Filter: ((objectclass=*)(sAMAccountName=teste)) ==