Hello list,
Some users at work are wondering if they can search ticket contents?
There's no way in the search builder, but I know I can plug any SQL I want
to into the advanced search. Even if I knew the SQL to use, though, that's
only a saved search for that string. Could I somehow offer users a w
Hey Alex,
On Mon, Nov 7, 2016 at 7:57 AM, Alex Hall wrote:
> Hello list,
> Some users at work are wondering if they can search ticket contents? There's
> no way in the search builder,
E nope. There is.
Search -> Tickets -> New Search
The second drop down on your left starts with "Subje
Hi Alex,
I'm guessing you are looking for full text indexing, further details can
be found here:
https://docs.bestpractical.com/rt/4.4.1/full_text_indexing.html
Best Regards
Martin
On 2016-11-07 13:57, Alex Hall wrote:
Hello list,
Some users at work are wondering if they can search ticket
On 7 Nov 2016, at 8:57, Alex Hall wrote:
Hello list,
Some users at work are wondering if they can search ticket contents?
There's no way in the search builder,
Does your search builder page not have "Content" as a choice in the
pull-down menu with "Subject" as the default?
-
RT 4.4
On Mon, Nov 07, 2016 at 08:57:32AM -0500, Alex Hall wrote:
> Hello list,
> Some users at work are wondering if they can search ticket contents?
> There's no way in the search builder, but I know I can plug any SQL I want
> to into the advanced search. Even if I knew the SQL to use, though, that's
>
Hi all,
That 'subject' dropdown has content-type, but not just content. Is there a
setting I've missed?
On Mon, Nov 7, 2016 at 9:16 AM, Kenneth Marshall wrote:
> On Mon, Nov 07, 2016 at 08:57:32AM -0500, Alex Hall wrote:
> > Hello list,
> > Some users at work are wondering if they can search tic