When I click Tickets in the RT interface, a mason_handler.fcgi is
spawned that spins for 30 seconds before it returns my page. This also
happens when I change the query at all (i.e. the page reloads).
I'm using a database that's been updated all the way from 3.2.2. It
works fine in all other
in javascript rather than cgi, to reduce page
reloads. O-well. Not trying to complain.
Thanks!
--Buck
-Original Message-
From: Stephen Turner [mailto:[EMAIL PROTECTED]
Sent: Friday, September 12, 2008 12:42 PM
To: Golemon, Buck; [EMAIL PROTECTED]
Subject: Re: [rt-users] Tickets interface stalls
: Stephen Turner [mailto:[EMAIL PROTECTED]
Sent: Friday, September 12, 2008 12:42 PM
To: Golemon, Buck; [EMAIL PROTECTED]
Subject: Re: [rt-users] Tickets interface stalls RT for 30 seconds.
On Fri, 12 Sep 2008 15:14:16 -0400, Golemon, Buck [EMAIL PROTECTED]
wrote:
When I click Tickets
On Fri, 12 Sep 2008 15:50:32 -0400, Golemon, Buck [EMAIL PROTECTED]
wrote:
Good call! It looks like all the users in the database are there. In
3.2.2 this was only privileged users (~500 people). That worked fine.
Maybe this happened because a couple queues have given the Everybody
group
Vincent [mailto:[EMAIL PROTECTED]
Sent: Friday, September 12, 2008 1:28 PM
To: Golemon, Buck
Cc: Stephen Turner; [EMAIL PROTECTED]
Subject: Re: [rt-users] Tickets interface stalls RT for 30 seconds.
On Sep 12, 2008, at 3:50 PM, Golemon, Buck wrote:
Good call! It looks like all the users
On Fri, 12 Sep 2008 16:35:02 -0400, Golemon, Buck [EMAIL PROTECTED]
wrote:
Steve: how did you convert to a text box. Is it a straightforward patch?
It's a simple change to html/Search/Elements/PickBasics (we're using RT
3.4.2):
/Elements/SelectOwner, Name = ValueOfActor, ValueAttribute
);
--Buck
-Original Message-
From: Stephen Turner [mailto:[EMAIL PROTECTED]
Sent: Friday, September 12, 2008 1:47 PM
To: Golemon, Buck; Jesse Vincent
Cc: RT Users
Subject: Re: [rt-users] Tickets interface stalls RT for 30 seconds.
On Fri, 12 Sep 2008 16:35:02 -0400, Golemon, Buck [EMAIL
