Damnit, I knew I was missing something obvious! :)
Thanks Roy!
On Tue, 12 Dec 2006 14:30:07 +
Roy El-Hames <[EMAIL PROTECTED]> wrote:
> Bill;
> The problem is with /opt/rt3/share/html/Admin/Elements/UserTabs its
> missing the Custom Field link
> add the below to html/Admin/Elements/Use
Bill;
The problem is with /opt/rt3/share/html/Admin/Elements/UserTabs its
missing the Custom Field link
add the below to html/Admin/Elements/UserTabs
CustomFields => { title => loc('Custom Fields'),
path => "Admin/Users/CustomFields.html?id=".$id
Yeah, I had done that... the enabled check box is even checked, and I
added rights to view it for everyone (will be removed later when I get
it working)
Is there anything else that needs to be done
Thanks!
On Tue, 12 Dec 2006 16:53:32 +1100
taan <[EMAIL PROTECTED]> spake:
> You need to go
You need to go to "Configuration-Global-Custom Fields-Users to enable a
custom field for Users
Taan
Bill wrote:
Okay, I am doing something wrong then... I cannot get the user custom
fields to display. I thought it was just with the unpriv users, but it
does not display for the others either.
Okay, I am doing something wrong then... I cannot get the user custom
fields to display. I thought it was just with the unpriv users, but it
does not display for the others either.
I've restarted apache
Insured rights to view, set, etc on the field... Nobody can see the
field
Nothing helps.
If you allow Tickets to be created in a queue by "Everyone", an
unprivileged user account is created when RT receives an email from a
new user, hence you should be able to use custom fields.
Taan
Bill wrote:
Hi,
I have a feeling I know the answer to this already, but thought I
would ask aro
Hi,
I have a feeling I know the answer to this already, but thought I would ask
around a bit.
We have a bunch of people who e-mail into RT for support. We'd like to be able
to query and report on three different kinds of users - basically students,
staff and teachers. We can accept doing th
