Re: [rt-users] Two questions

2012-02-03 Thread Kevin Falcone
On Thu, Feb 02, 2012 at 01:25:13PM -0500, Josh Narins wrote: On Tue, Jan 31, 2012 at 12:54:04PM -0500, Josh Narins wrote: On Tue, Jan 31, 2012 at 09:28:00AM -0500, Josh Narins wrote: I got partway along writing a Mail Plugin for RT3.8, but, somewhere along the way, I lost it.

Re: [rt-users] Two questions

2012-02-02 Thread Josh Narins
On Tue, Jan 31, 2012 at 12:54:04PM -0500, Josh Narins wrote: On Tue, Jan 31, 2012 at 09:28:00AM -0500, Josh Narins wrote: I got partway along writing a Mail Plugin for RT3.8, but, somewhere along the way, I lost it. Can anyone point me to any documentation on them? My goal

Re: [rt-users] Two questions

2012-02-01 Thread Kevin Falcone
On Tue, Jan 31, 2012 at 12:54:04PM -0500, Josh Narins wrote: On Tue, Jan 31, 2012 at 09:28:00AM -0500, Josh Narins wrote: I got partway along writing a Mail Plugin for RT3.8, but, somewhere along the way, I lost it. Can anyone point me to any documentation on them? My goal is to

[rt-users] Two questions

2012-01-31 Thread Josh Narins
1. I got partway along writing a Mail Plugin for RT3.8, but, somewhere along the way, I lost it. Can anyone point me to any documentation on them? My goal is to remove the endlessly duplicating newlines of the quoted text on each reply to our tickets and to remove the signatures. 2. Certain

Re: [rt-users] Two questions

2012-01-31 Thread Kevin Falcone
On Tue, Jan 31, 2012 at 09:28:00AM -0500, Josh Narins wrote: I got partway along writing a Mail Plugin for RT3.8, but, somewhere along the way, I lost it. Can anyone point me to any documentation on them? My goal is to remove the endlessly duplicating newlines of the quoted text

Re: [rt-users] Two questions

2012-01-31 Thread Josh Narins
On Tue, Jan 31, 2012 at 09:28:00AM -0500, Josh Narins wrote: I got partway along writing a Mail Plugin for RT3.8, but, somewhere along the way, I lost it. Can anyone point me to any documentation on them? My goal is to remove the endlessly duplicating newlines of the quoted

[rt-users] Two questions regarding an upgrade installation

2007-10-23 Thread Erik Anderson
All - we've been running on an install of rt-3.2.0 for several years now and I've decided it's time to upgrade. I have two questions so far: 1. I've installed rt-3.6.5 on a different server and have initialized the db. I can get to the login page of RT and can login with the default root user

RE: [rt-users] Two questions regarding an upgrade installation

2007-10-23 Thread Patterson, Craig
To: rt-users@lists.bestpractical.com Subject: [rt-users] Two questions regarding an upgrade installation All - we've been running on an install of rt-3.2.0 for several years now and I've decided it's time to upgrade. I have two questions so far: 1. I've installed rt-3.6.5 on a different server

Re: [rt-users] Two questions regarding an upgrade installation

2007-10-23 Thread Erik Anderson
in your RT_SiteConfig, you'll have to set different options in the above commands. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Erik Anderson Sent: Tuesday, October 23, 2007 12:42 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Two

Re: [rt-users] Two questions regarding an upgrade installation

2007-10-23 Thread Erik Anderson
On 10/23/07, Erik Anderson [EMAIL PROTECTED] wrote: Thanks Craig - that worked perfectly. I should have looked around a bit more before posting. Anyway - does anyone have any clue as to my login session problem? This has been resolved - there was a little snippet at the bottom of one of the