Jo Rhett wrote:
> Simple. You get one notification for being the owner. You get
> another for being a watcher of the queue, which is the Bcc message.
> There's no way to avoid that I've found.
The queue has no watchers in this case.
The problem does seem to have disappeared since the upgrade
Simple. You get one notification for being the owner. You get
another for being a watcher of the queue, which is the Bcc message.
There's no way to avoid that I've found.
On May 20, 2009, at 12:53 PM, Fran Fabrizio wrote:
> We have an older RT install, version 3.6.4. I've been noticing
We have an older RT install, version 3.6.4. I've been noticing recently
that when a user submits a reply to his ticket for which I am the owner,
I get his correspondence, but I also get a duplicate email which has no
To: field (so my mail reader says "undisclosed recipients;") and which
has m
