Re: [rt-users] Cannot sent files of 1MB or larger via REST reqs

2013-03-29 Thread Thomas Sibley
On 03/29/2013 01:18 PM, Hugo Escobar wrote: Hi, I've been using the REST api for some time to communicate RT with a custom made web app. I'm having problems sending files when their size approach 1MB. The following lines show up in apache's error logs when i attempt to upload big

Re: [rt-users] Cannot sent files of 1MB or larger via REST reqs

2013-03-29 Thread Hugo Escobar
Thank you Thomas. It seems to be going in the right direction. Just to let you know, the message disappeared since I Added FcgidMaxRequestLen to apache conf. The problem seems to be in the db side, [Fri Mar 29 20:30:23 2013] [warning]: DBD::mysql::rtuser execute failed: MySQL server has gone away

Re: [rt-users] Cannot sent files of 1MB or larger via REST reqs

2013-03-29 Thread Thomas Sibley
On 03/29/2013 01:36 PM, Hugo Escobar wrote: Thank you Thomas. It seems to be going in the right direction. Just to let you know, the message disappeared since I Added FcgidMaxRequestLen to apache conf. The problem seems to be in the db side, Check your MySQL max_allowed_packet value.