Re: [SiliconBeach] CRM system suggestion (real experience)

2010-09-26 Thread Matthieu Stone
Hi Jeremy, One side of our business does pretty much exactly what you describe. We also looked at Salesforce.com & thought it just was not for us. We now use SugarCRM, hosted & customised by ITonTap.com - they have a number of other event based companies as clients so we all share the benefits.

Re: [SiliconBeach] CRM system suggestion (real experience)

2010-09-26 Thread Chris Were
Hi Jeromy, I don't have a silver bullet, but I regularly build and deploy hosted SugarCRM instances for clients that can do all the things you are after. Overall SugarCRM works well, but can also be a bit clunky at times. Either way, check it out if you haven't already. Cheers, Chris On Mon, Sep

[SiliconBeach] CRM system suggestion (real experience)

2010-09-26 Thread Jeromy Evans
Hi everyone, We recently purchased a 3 month trial of salesforce.com enterprise edition to see if we can establish some systematic processes and automation before making a larger commitment to a tool. Half-way through I've been disappointed with it. Salesforce.com has a strong model tracking indiv