[sipx-users] do a dare to do a yum update?

2012-08-12 Thread Michael Scheidell
I did this last night: and it trashed, totally unrecoverable, my sipx 4.4.0 system. Aug 11 16:39:54 Updated: 30:bind-libs-9.3.6-20.P1.el5_8.2.i386 Aug 11 16:39:57 Updated: initscripts-8.45.42-1.el5.centos.1.i386 Aug 11 16:39:58 Updated: 30:bind-9.3.6-20.P1.el5_8.2.i386 Aug 11 16:39:59 Updated:

Re: [sipx-users] do a dare to do a yum update?

2012-08-12 Thread Michael Scheidell
I am going to do this for now: in /etc/yum.conf exclude= bind-libs-9.3.6-20.P1.el5_8.2.i386 initscripts-8.45.42-1.el5.centos.1.i386 bind-9.3.6-20.P1.el5_8.2.i386 \ bind-utils-9.3.6-20.P1.el5_8.2.i386 dhclient-3.0.5-31.el5_8.1.i386 sudo-1.7.2p1-14.el5_8.2.i386 \

[sipx-users] DNID in Contact Server sipx 4.6

2012-08-12 Thread Ali Dashti
So, I'm trying to use Contact Server in 4.6; calls come in fine and the agents can pick up calls. The problem is the DNID changes from what originally has been dialed to the agent extension number!! On 4.4 the the DNID remained the original dialed number. Is there a way to extract the original

Re: [sipx-users] ACD (Legacy) not working in 4.6

2012-08-12 Thread Douglas Hubler
On Sat, Aug 11, 2012 at 6:32 AM, Ali Dashti ali.das...@gmail.com wrote: System - Servers - Experimental When you enable ACD (legacy) and ACD Presence (Legacy); It give you an Configuration generation - Internal Error Null message in Job Status. Now when you try to activate the ACD it gives you

Re: [sipx-users] ACD (Legacy) not working in 4.6

2012-08-12 Thread Todd Hodgen
4.6 is not a stable product release yet. It would seem that if you want to use the old legacy ACD, you should remain on 4.4. It's a stable release. -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Douglas

Re: [sipx-users] do a dare to do a yum update?

2012-08-12 Thread Tony Graziano
I just updated a lab (4.4) system, did a full yum update and everything came back up no problem. I would suggest the issue is with your postgres server function, and perhaps not with bind. Again, as active CDR records are waiting, they are flushed/written to the PGSQL DB (SIPXCDR is the DB name)

Re: [sipx-users] ACD (Legacy) not working in 4.6

2012-08-12 Thread Tony Graziano
and we need to pull out all the SIPXACD_HISTORY database and related stuff too. On Sun, Aug 12, 2012 at 6:12 PM, Douglas Hubler dhub...@ezuce.com wrote: On Sat, Aug 11, 2012 at 6:32 AM, Ali Dashti ali.das...@gmail.com wrote: System - Servers - Experimental When you enable ACD (legacy) and

Re: [sipx-users] ACD (Legacy) not working in 4.6

2012-08-12 Thread Todd Hodgen
Is there a strategy for those that use the ACD as far as migration from Legacy ACD to OpenACD Call Center? I don't use it, but it seems that going from 4.4 using ACD, to 4.6 with Call Center, there are some holes with regards to agent login-logoff, reports, etc. Maybe the development

Re: [sipx-users] ACD (Legacy) not working in 4.6

2012-08-12 Thread Tony Graziano
I think there should be a generic readme for anyone moving from 4.4 to 4.6, period. On Sun, Aug 12, 2012 at 7:06 PM, Todd Hodgen thod...@frontier.com wrote: Is there a strategy for those that use the ACD as far as migration from Legacy ACD to OpenACD Call Center? I don’t use it, but it seems

Re: [sipx-users] ACD (Legacy) not working in 4.6

2012-08-12 Thread Douglas Hubler
On Sun, Aug 12, 2012 at 7:06 PM, Todd Hodgen thod...@frontier.com wrote: Is there a strategy for those that use the ACD as far as migration from Legacy ACD to OpenACD Call Center? I don’t use it, but it seems that going from 4.4 using ACD, to 4.6 with Call Center, there are some holes with

Re: [sipx-users] ACD (Legacy) not working in 4.6

2012-08-12 Thread Todd Hodgen
I think what is missing are the details of what is in 4.4 versus what is in 4.6. For example, I think there are limitations for agent and supervisor login right now, as well as access to any of the reports that will be available in the basic Call Center. It's my understanding the licensed