Re: [sipx-users] 4.6 Cluster

2012-10-04 Thread darthzejdr
Sent: Thursday, October 04, 2012 4:39 PM To: Discussion list for users of sipXecs software Cc: darthzejdr Subject: Re: [sipx-users] 4.6 Cluster Finally I got the trace I need to provide you with an analysis ./Server1/sipregistrar.log-20121004:"2012-10-03T11:28:33.730099Z":367:INCOM

Re: [sipx-users] 4.6 voicemail hangup when press *

2012-10-04 Thread Kumaran
Can you please describe the steps to reproduce it...I will check in our testing servers... Regards, Kumaran T On 10/5/2012 11:56 AM, Todd Hodgen wrote: > In my testing, it was during the playing of the mailbox message. Pressing > the "*" should allow you to move to another voicemail box by ente

Re: [sipx-users] 4.6 voicemail hangup when press *

2012-10-04 Thread Todd Hodgen
In my testing, it was during the playing of the mailbox message. Pressing the "*" should allow you to move to another voicemail box by entering the extension and password of an alternative box. In my scenario, it terminated the call. -Original Message- From: sipx-users-boun...@list.sipfo

Re: [sipx-users] 4.6 voicemail hangup when press *

2012-10-04 Thread Kumaran
On 10/5/2012 4:21 AM, George Niculae wrote: > On Thu, Oct 4, 2012 at 10:18 PM, George Niculae wrote: >> On Thu, Oct 4, 2012 at 10:01 PM, Todd Hodgen wrote: >>> Hi George, thanks for the comments. Not related to MWI. >>> >>> Scenario - from extension 701 - dialed 8750 to go directly to ext 750

Re: [sipx-users] 4.6 voicemail hangup when press *

2012-10-04 Thread Todd Hodgen
64 bit RPM. -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of George Niculae Sent: Thursday, October 04, 2012 3:51 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] 4.6 voicemail hangup

Re: [sipx-users] 4.6 voicemail hangup when press *

2012-10-04 Thread Tony Graziano
On Thu, Oct 4, 2012 at 6:51 PM, George Niculae wrote: > On Thu, Oct 4, 2012 at 10:18 PM, George Niculae wrote: > > On Thu, Oct 4, 2012 at 10:01 PM, Todd Hodgen > wrote: > >> Hi George, thanks for the comments. Not related to MWI. > >> > >> Scenario - from extension 701 - dialed 8750 to go

Re: [sipx-users] 4.6 voicemail hangup when press *

2012-10-04 Thread George Niculae
On Thu, Oct 4, 2012 at 10:18 PM, George Niculae wrote: > On Thu, Oct 4, 2012 at 10:01 PM, Todd Hodgen wrote: >> Hi George, thanks for the comments. Not related to MWI. >> >> Scenario - from extension 701 - dialed 8750 to go directly to ext 750 >> voicemail. >> Voicemail answered prompting for

Re: [sipx-users] Realtime monitoring?

2012-10-04 Thread Michael Picher
Not at this time... On Thu, Oct 4, 2012 at 3:42 PM, Aaron Carlson wrote: > Does OpenACD have any sort of functionality of this nature? > > > > > On Thu, Oct 4, 2012 at 1:10 PM, Tony Graziano < > tgrazi...@myitdepartment.net> wrote: > >> I don't know if it is still available... >> >> http://wiki.

Re: [sipx-users] Realtime monitoring?

2012-10-04 Thread Aaron Carlson
Does OpenACD have any sort of functionality of this nature? On Thu, Oct 4, 2012 at 1:10 PM, Tony Graziano wrote: > I don't know if it is still available... > > http://wiki.voiceworks.pl/display/vwost/sipXworks+example+queue+stats+screen > > > On Thu, Oct 4, 2012 at 12:55 PM, Aaron Carlson wrote

Re: [sipx-users] SIPXEC crashes after install

2012-10-04 Thread Michael Picher
With 4.6 though, we really recommend 4 GB of RAM otherwise you may run into swapping issues... Mike On Thu, Oct 4, 2012 at 1:27 PM, Todd Hodgen wrote: > I would suggest looking at the hardware as well. I run sipxecs 4.4 as a > demo system on a laptop with smaller processor and 2gb memory witho

Re: [sipx-users] 4.6 voicemail hangup when press *

2012-10-04 Thread George Niculae
On Thu, Oct 4, 2012 at 10:01 PM, Todd Hodgen wrote: > Hi George, thanks for the comments. Not related to MWI. > > Scenario - from extension 701 - dialed 8750 to go directly to ext 750 > voicemail. > Voicemail answered prompting for password. I press * and call drops. > 00:sipxivr:"depositV

Re: [sipx-users] 4.6 voicemail hangup when press *

2012-10-04 Thread Todd Hodgen
Hi George, thanks for the comments. Not related to MWI. Scenario - from extension 701 - dialed 8750 to go directly to ext 750 voicemail. Voicemail answered prompting for password. I press * and call drops. Relevant logs are below - full log attached. Maybe I have to enter "*" as an option in

Re: [sipx-users] 4.6 voicemail hangup when press *

2012-10-04 Thread George Niculae
On Thu, Oct 4, 2012 at 8:16 PM, Todd Hodgen wrote: > I was trying to get to my voicemail from another phone to test something and > when I pressed *, rather than allowing me to enter my alternative extension > and password it hung up on me. Using Polycom 550 and vvx500 same results. > > > > I’d

Re: [sipx-users] SIPXEC crashes after install

2012-10-04 Thread Todd Hodgen
I would suggest looking at the hardware as well. I run sipxecs 4.4 as a demo system on a laptop with smaller processor and 2gb memory without issue. It is very stable, and I suspect your issue is more related to a hardware issue. Additionally, I have it running on at least a dozen machines wit

[sipx-users] 4.6 voicemail hangup when press *

2012-10-04 Thread Todd Hodgen
I was trying to get to my voicemail from another phone to test something and when I pressed *, rather than allowing me to enter my alternative extension and password it hung up on me. Using Polycom 550 and vvx500 same results. I'd like to confirm if others see the same thing on 4.6? What

Re: [sipx-users] Realtime monitoring?

2012-10-04 Thread Tony Graziano
I don't know if it is still available... http://wiki.voiceworks.pl/display/vwost/sipXworks+example+queue+stats+screen On Thu, Oct 4, 2012 at 12:55 PM, Aaron Carlson wrote: > I'm using 4.4, just getting things set up, trying to transition away from > our POTS system. > > That actually sounds like

Re: [sipx-users] Realtime monitoring?

2012-10-04 Thread Aaron Carlson
I'm using 4.4, just getting things set up, trying to transition away from our POTS system. That actually sounds like what I'm looking for, I've tried checking the wiki, but I can't locate it. Is there a list of third-party plugins/software out there? Apologies for all the noob queries. Aaron On

Re: [sipx-users] SIPXEC crashes after install

2012-10-04 Thread Tony Graziano
I use those all the time. I think you should ensure that you shutdown sipxecs and do a yum update and reboot the system. At the same time it sounds like what you probably have is a hardware incompatbility with Centos 5.x. http://bugs.centos.org/view.php?id=2141 It's really a Linux issue and not e

Re: [sipx-users] SIPXEC crashes after install

2012-10-04 Thread James M. Jones
Hello Trevor, Thank You for the tips. I have ran the memtest and a few stress tests. I didn't check the MD5 sum before the first install, but I did check through the install and didn't receive any errors. I've just done a few fresh downloads and checked the MD5 sum and they have all mismatched.

Re: [sipx-users] Realtime monitoring?

2012-10-04 Thread Tony Graziano
You need to be more specific. In 4.4 ACD there was a 3rd party integration that had a "status board" of sorts. In 4.6 it uses OpenACD, so this is a good question for OpenACD group too. What version are you asking about? On Thu, Oct 4, 2012 at 11:47 AM, Aaron Carlson wrote: > Is there functiona

[sipx-users] Realtime monitoring?

2012-10-04 Thread Aaron Carlson
Is there functionality for realtime monitoring of agent statuses (ie, people being on DND, on a call, inbound/outbound, that sort of thing)? Aaron ___ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive

Re: [sipx-users] SIPXEC crashes after install

2012-10-04 Thread Trevor L Benson
James, These type of problems generally point to hardware issues or corrupted OS install possibly exacerbated by sipXecs starting to load up memory into Java and eat up CPU cycles. Did you happen to check the MD5 sum of the ISO before burning or using it for installation? Did you take the t

Re: [sipx-users] 4.6 Cluster

2012-10-04 Thread Joegen Baclor
Finally I got the trace I need to provide you with an analysis ./Server1/sipregistrar.log-20121004:"2012-10-03T11:28:33.730099Z":367:INCOMING:INFO:sipx1.callidus.local:SipClientTcp-31:7f1f8acf5700:SipRegistrar:"Read SIP message: Local Host:192.168.0.46 Port: 5060

Re: [sipx-users] SIPXEC crashes after install

2012-10-04 Thread Matt White
Have you tried running the system through a couple passes of Memtest86+? Generally speaking 4.4 is a stable product. sipxecs will consume almost all your ram from the get go, and I have had at least 3 instances where previously working machine would crash with sipx. Memtest showed a faulty dimm.

Re: [sipx-users] SIPXEC crashes after install

2012-10-04 Thread Douglas Hubler
ok, I still recommend 4.6, 64bit On Thu, Oct 4, 2012 at 9:53 AM, James M. Jones wrote: > Hello, > > ** ** > > The system details are: > > ** ** > > Computer: Dell Dimension C521 > > Bios Version: 1.1.11 > > ** ** > > Processor: AMD Athlon 64 X2 Dual Core Processor 3600+, 1.9 GHZ,

Re: [sipx-users] 4.6 Cluster

2012-10-04 Thread darthzejdr
Server1: [root@sipx1 ~]# iptables -L -n Chain INPUT (policy DROP) target prot opt source destination ACCEPT all -- 192.168.0.46 0.0.0.0/0 ACCEPT all -- 192.168.0.47 0.0.0.0/0 ACCEPT tcp -- 0.0.0.0/00.0.0.0/0 tcp dpt:80 state

Re: [sipx-users] SIPXEC crashes after install

2012-10-04 Thread James M. Jones
Hello, The system details are: Computer: Dell Dimension C521 Bios Version: 1.1.11 Processor: AMD Athlon 64 X2 Dual Core Processor 3600+, 1.9 GHZ, Bus Speed 1000MHZ, L2 Cache 1MB, 64 Bit Technology=yes RAM: 3GB DDR2 SDRAM (667MHZ) Hard Drive: 80GB SATA Thank You for the h

Re: [sipx-users] 4.6 Cluster

2012-10-04 Thread George Niculae
On Thu, Oct 4, 2012 at 4:05 PM, darthzejdr wrote: > So, we've discovered the problem(and a partial solution). It works as it > should only if we're both using udp. > > 200(Server2, TCP) -> 201(Server1, TCP) doesn't work > 201(Server1, TCP) -> 200(Server2, TCP) doesn't work > > 200(Server2, UDP) ->

Re: [sipx-users] SIPXEC crashes after install

2012-10-04 Thread Douglas Hubler
On Thu, Oct 4, 2012 at 9:19 AM, James M. Jones wrote: > Good Day, > > ** ** > > I’m currently working with version 4.4.4.0. I’ve installed it on an older > Dell Dimension C521 with an AMD Athlon Processor (64X2 Dual Core, 1.9GHZ) > and 3GB of RAM. > > ** ** > > The installation works fin

[sipx-users] SIPXEC crashes after install

2012-10-04 Thread James M. Jones
Good Day, I'm currently working with version 4.4.4.0. I've installed it on an older Dell Dimension C521 with an AMD Athlon Processor (64X2 Dual Core, 1.9GHZ) and 3GB of RAM. The installation works fine and upon completion, I can access the GUI and start the initial configuration, but short

Re: [sipx-users] 4.6 Cluster

2012-10-04 Thread darthzejdr
So, we've discovered the problem(and a partial solution). It works as it should only if we're both using udp. 200(Server2, TCP) -> 201(Server1, TCP) doesn't work 201(Server1, TCP) -> 200(Server2, TCP) doesn't work 200(Server2, UDP) -> 201(Server1, TCP) works 201(Server1, TCP) -> 200(Server2, UDP)

Re: [sipx-users] 4.6 Cluster

2012-10-04 Thread George Niculae
On Thu, Oct 4, 2012 at 2:20 PM, darthzejdr wrote: > Unfortunately i don't understand those logs. Is there something wrong with > my configuration? Or any ideas what to try next? I am doing yum update now > so will do another try then and see if anything changed. > There is a problem with snapshot

Re: [sipx-users] 4.6 Cluster

2012-10-04 Thread darthzejdr
Unfortunately i don't understand those logs. Is there something wrong with my configuration? Or any ideas what to try next? I am doing yum update now so will do another try then and see if anything changed. -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-

Re: [sipx-users] 4.6 Cluster

2012-10-04 Thread Joegen Baclor
Here's what happened to the bad call. Unforutenately, there is not enough information in the proxy what happened to the call prior to hitting IVR. On 10/04/2012 04:53 PM, George Niculae wrote: On Thu, Oct 4, 2012 at 11:47 AM, darthzejdr wrote: "201" 2472 "200" 3407 This are the curren

Re: [sipx-users] 4.6 Cluster

2012-10-04 Thread George Niculae
On Thu, Oct 4, 2012 at 11:47 AM, darthzejdr wrote: > "201" > nonat> 2472 > "200" > 3407 > > This are the current registrations, but i'm not 100% sure it was the same > since we're constantly testing and changing. > Could you please yum update, there are some changes we done lately in this a

Re: [sipx-users] 4.6 Cluster

2012-10-04 Thread darthzejdr
"201" 2472 "200" 3407 This are the current registrations, but i'm not 100% sure it was the same since we're constantly testing and changing. -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of George Nicula

Re: [sipx-users] 4.6 Cluster

2012-10-04 Thread George Niculae
On Wed, Oct 3, 2012 at 9:59 AM, darthzejdr wrote: > Slightly different situation today(the only change i did was to send > profiles and turn on capture database) > > > > First call was from 201(primary server) to 200(secondary server), didn't > work. Thats probably 201@192.168.0.46 to 200@192.168.