Can anyone confirm Pawel’s statement? If I am unable to transfer calls to a
Queue, this would be detrimental for me.
From: Paweł Pierścionek [mailto:pa...@voiceworks.pl]
Sent: Wednesday, May 06, 2009 8:13 AM
To: Daniel Orcutt
Cc: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users
I have an ACD Queue configured to receive all incoming calls. When a
call comes in and an agent receives the call they can transfer the
caller to an extension directly, but they are not able to transfer to
another Queue Line. The transfer fails and the caller comes back to the
original agent that
I tested this over the weekend myself and I was actually not getting any
audio at all. I could dial from the remote phone to any number I chose,
but no audio whatsoever. Any ideas why that would be?
From: sipx-users-boun...@list.sipfoundry.org
[mailto:sipx-users-boun...@list.sipfoundry.org] O
else could be preventing my ACD from
activating?
Thanks.
-Original Message-
From: milosz [mailto:mew...@gmail.com]
Sent: Wednesday, April 29, 2009 2:16 PM
To: Daniel Orcutt
Cc: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] AudioCodes MP114
if you can't figure it out
is signed
in our out and not the queue status (except when you login as
superadmin).
From: Martin Steinmann [mailto:msteinm...@nortel.com]
Sent: Thursday, April 30, 2009 2:51 PM
To: Daniel Orcutt; sipx-users@list.sipfoundry.org
Subject: RE: [sipx-users] Queue Status on Phones
Would Web ba
Is there a way to have a queue status notification anywhere on a
hardphone? So one of the indicator lights on say one of the
programmable buttons lights up when a call is in an ACD Queue?
Also on the same topic, is there a way to indicate on an agents phone
that they are logged off or logged i
: milosz [mailto:mew...@gmail.com]
Sent: Wednesday, April 29, 2009 2:00 PM
To: Daniel Orcutt
Cc: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] AudioCodes MP114
i love how they can't spell "cache." or maybe that is internal
audiocodes slang.
have you actually configured a
I am unable to make outbound calls with sipX 4.0, but I can receive
inbound calls. I have enabled the default dialing plans Local and Long
Distance which are both using the Gateway I have configured. When I
login to the AudioCodes I see these errors every few minutes.
12d:21h:20m:21s (lgr_dns
I have been looking for some documentation about this, but can't seem to
find the answers.
How does one log in to an ACD Queue via keypad on the phone? I have a
number of Queues setup and I cannot find out how to login to my queues
using my test phones.
Also, I assume I can dial/transfer t
I was wondering how to record calls, both ACD calls and non ACD calls.
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Yes I was able to route to my polycom directly.
-Original Message-
From: Picher, Michael [mailto:[EMAIL PROTECTED]
Sent: Wed 12/10/2008 6:48 PM
To: Daniel Orcutt; sipx-users@list.sipfoundry.org
Subject: RE: [sipx-users] Incoming Calls and ACD
Ok, start with basics, can you route a call
yes i did.
-Original Message-
From: Picher, Michael [mailto:[EMAIL PROTECTED]
Sent: Wed 12/10/2008 6:33 PM
To: Daniel Orcutt; sipx-users@list.sipfoundry.org
Subject: RE: [sipx-users] Incoming Calls and ACD
Did you activate the ACD server after adding agents?
From: Daniel Orcutt
I tried both the name and the extension, which is 203. When I put the
log together I did have it set to CSR, would you like me to create a new
log? Right now I have it set to 203, but it still doesn't ring to my
logged in agents.
------
Daniel Orcutt
NovaRad Corpor
Hello all. I am attempting to configure sipx to use ACD to potentially
replace my existing non-voip PBX. I am having issues receiving calls.
I will attempt to give as much information as possible.
I have an AudioCodes MP-114 FXO Gateway configured as - 10.18.0.254
My sipx box - 10.18.1.254
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