See, I'm just blind. I stared at that page for a good 10 minutes and didn't
see that password field.
Jake Ballamis
Technical Support Manager
p. 801-566-TECH (8324)
f. 801-208-9317
jballa...@alliancetechsolutions.com
This e-mail is intended solely for the person or entity to w
I tried logging in to change it back to the digest option ... not sure
where that option is, though. I, too, would much rather have everything
in the digest rather than a million individual emails.
Jake Ballamis
Technical Support Manager
p. 801-566-TECH (8324)
f. 801-208-9317
jballa
I'll work on getting the snapshots put together. I don't have time
today, but should tomorrow.
Jake Ballamis
Technical Support Manager
p. 801-566-TECH (8324)
f. 801-208-9317
jballa...@alliancetechsolutions.com
This e-mail is intended solely for the person or entity to which it is
add
For the record, Tony, I *am* using 3.1.3 RevC.
Jake Ballamis
Technical Support Manager
p. 801-566-TECH (8324)
f. 801-208-9317
jballa...@alliancetechsolutions.com <mailto:li...@bzzlink.com>
This e-mail is intended solely for the person or entity to which it is
addressed a
sently, or am I just going about that method incorrectly?
Jake Ballamis
Technical Support Manager
p. 801-566-TECH (8324)
f. 801-208-9317
jballa...@alliancetechsolutions.com
This e-mail is intended solely for the person or entity to which it is
addressed and may contain confidential and/or privile
Josh,
My bad, I should have included that. We are using a bandwidth.com SIP
trunk.
Jake Ballamis
Technical Support Manager
p. 801-566-TECH (8324)
f. 801-208-9317
jballa...@alliancetechsolutions.com <mailto:li...@bzzlink.com>
This e-mail is intended solely for the per
two.
I suspect that there is an issue with how the call is handled, but
wanted to get some feedback. I am happy to provide logs and will work
on gathering them.
Any ideas with the given information is greatly appreciated.
Jake Ballamis
Technical Support Manager
p. 801-566-TECH (
I promise, I did it exactly as I stated below. Sounds like I might need
to either place a call to Polycom or delete the handset and add it
again.
Jake Ballamis
Technical Support Manager
p. 801-566-TECH (8324)
f. 801-208-9317
jballa...@alliancetechsolutions.com
This e-mail is intended solely
r option, there are no messages.
I have tried rebooting the phone, but the message is still present.
I have looked through the wiki as you suggested, Tony, but it didn't
have any information that appears relevant to this issue.
Jake Ballamis
Technical Support Manager
p. 801-566-TECH (8324)
When I upgraded to 4.2, I did a quick test of the IM system. I sent a
message from my phone to my office manager's phone. The problem, we
can't get rid of that message. I've tried rebooting the phone and we've
cleared all the messages on the phone.
Suggestions?
Jake
Thanks, Tony.
I doubled checked our setup and found that we had 8443 forwarded, but
80. I set that up and it's working as expected.
Hitting http://server works internally, too. I thought I had tried it
previously, but hadn't.
Jake Ballamis
Technical Support Manager
p. 801-566-TEC
I'm actually not hitting it remotely most of the time. I get that
message whether I hit remotely or locally.
Jake Ballamis
Technical Support Manager
p. 801-566-TECH (8324)
f. 801-208-9317
jballa...@alliancetechsolutions.com
This e-mail is intended solely for the person or entity to which
host is configured
I would like to add a redirection that automatically takes me to
/sipxconfig/app, rather than having to click on the link.
Does anyone have any suggestions on where to change this? I glanced at
index.html in /usr/share/www/doc, but that doesn't appear to where I
would c
Great news. Thanks for the heads up, Todd. I'll check it out.
-Original Message-
From: Todd Hodgen [mailto:thod...@verizon.net]
Sent: Tuesday, February 02, 2010 12:27 AM
To: Jake Ballamis; 'sipXecs users'
Subject: RE: [sipx-users] Simplify, Simplify, Simplify
oop back detection is useful. But if I specify
that I want the call to go to extension 200, then to a hunt group that
includes 200 and finally dumps to the voicemail for 200, I want the
caller to follow that pattern.
I have a few more requests, but I will keep it at 5 this time.
Thanks for open
Michael,
That dial plan works. It didn't occur to me to have fewer digits mapped
out. The delay is negligible, but I will run it by the boss to make
sure he's OK with it before rolling it out.
Thanks for the help, all. I'm learning at ton reading the emails.
--Jake Ba
|[2-9]x|*xx
|[8]xxx|[2-7]xx
My understanding is that the handset should be attempting to match the
dial plan in this order from left to right, is that correct? Or did I
mis-understand that?
Thanks, again, for the help.
--Jake Bal
PM
To: Jake Ballamis
Cc: Picher, Michael; Dale Worley; sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Auto Attendent Annoyance
Where does MOH play on calls...
In ACD.
While on hold from a phone call (if gateways support it).
I'm not sure there is amagic bullet for your n
's sent to voicemail.
Anyone have any suggestions?
-Original Message-
From: Picher, Michael [mailto:mpic...@cmctechgroup.com]
Sent: Monday, January 11, 2010 6:33 PM
To: Dale Worley; Jake Ballamis
Cc: sipx-users@list.sipfoundry.org
Subject: RE: [sipx-users] Auto Attendent Annoyance
You co
com]
Sent: Monday, January 11, 2010 6:33 PM
To: Dale Worley; Jake Ballamis
Cc: sipx-users@list.sipfoundry.org
Subject: RE: [sipx-users] Auto Attendent Annoyance
You could ring into a phantom user that has forwarding turned on to forward to
the hunt group.
-Original Message-
From: sipx-
seconds or as long as 1 minute at which point the user is routed into
voicemail.
Is there a better way to do this so that my caller isn't hearing
silence? Some sort of a ring back tone or some such?
Thanks,
Jake Ballamis
___
sipx-users ma
So I made some changes to our phone system last night and found that I
now have this issue ONLY if I make a call to our DID from an internal
phone.
Originally I had it set up as:
DID --> Phantom 120 --> Forward to x200 for 30 sec --> If no answer ring
hunt group 501 --> Dump to VM for x200.
Th
n and decrease the time in the hunt group.
-Original Message-
From: Scott Lawrence [mailto:scottlawr...@avaya.com]
Sent: Sunday, December 20, 2009 6:56 AM
To: Picher, Michael
Cc: Jake Ballamis; sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Hunt Goups
On Sun, 2009-12-20 at 03:57
All,
As part of my call flow, I have all calls come in to ext. 120, which is
a phantom that immediately forwards the call to ext 200. After 20
seconds of no answer, I have the call dumped into a hunt group, ext 501.
For the most part, it works great. My hunt group is set to initially
call ext
That's the exact answer I gave him ... I just wanted to make sure that I
was right.
Thanks for the response.
-Original Message-
From: Tony Graziano [mailto:tgrazi...@myitdepartment.net]
Sent: Tuesday, December 15, 2009 4:39 PM
To: Jake Ballamis; sipx-users@list.sipfoundry.org
Su
All,
The boss just posed a question about caller ID that I am not sure the
answer to. We can control what number is displayed as the caller ID
number, but can we control the textual information that goes along side
with it, or is that going to be determined by someone like the ITSP?
Thanks
the right direction.
-Jake
From: Todd Hodgen [mailto:thod...@verizon.net]
Sent: Wednesday, December 09, 2009 11:31 PM
To: Jake Ballamis; 'Sipx-users list'
Subject: RE: [sipx-users] Two questions about off-hook dialing and
internet calling
Jake,
You can make adjustments t
the office tomorrow.
I am also using BR 4.2 and FW 3.1.3revC.
On 12/9/09 5:38 PM, "Tony Graziano" wrote:
>
>
> On Wed, Dec 9, 2009 at 7:29 PM, Jake Ballamis
> wrote:
>> All,
>>
>> I have two questions, the first of which I¹m sure is a quick
but I cannot receive calls on the same phone. It
immediately kicks over to the extension's voicemail. I followed the
dummy guide to a T and can't figure out why this is happening. It
almost seems like a NAT issue to me, but like I said, the PBX is on a
DMZ and is wide o
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