Re: [sipx-users] ACD sound quality / clicking noise

2010-04-06 Thread Paweł Pierścionek
On 2010-04-07, at 00:53, Remco van Vugt (Raffel Internet) wrote: > Hi, > > I've been testing Sipxecs (4.0.4) running on both Xen (plenty of resources) > and a dual-PIII - 1.4 GHz with 4GB of RAM. Sipxecs turns out to be a great > piece of software, and nearly ready for production use, except

Re: [sipx-users] 1000's of Lines on ACD?? is it possible?

2010-02-16 Thread Paweł Pierścionek
On 2010-02-16, at 05:20, James R wrote: > Sorry for the delayed response! This looks great. I'm working on building > this in our lab. Is this the core of the future sipX ACD replacement? > (version 5?)... for some reason I can't find the link to it on the issue > tracker right now.. wasn'

Re: [sipx-users] Siemens Gigaset A580IP

2010-01-22 Thread Paweł Pierścionek
On 2010-01-22, at 05:37, Pizza Napoletana wrote: > Has anyone here had success using Siemens Gigaset A580IP DECT base and phones > with sipX 4.0.4? I have a base with 3 handsets, each registering as a > different sipX user. They register fine. But, I have played with them almost > all day toda

Re: [sipx-users] 1000's of Lines on ACD?? is it possible?

2010-01-20 Thread Paweł Pierścionek
rs mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ Paweł Pierścionek, Voice Works Sp. z o.

Re: [sipx-users] Fwd: Patton smartnode 463x : is 25ms echocancel tai

2009-09-09 Thread Paweł Pierścionek
On 2009-09-09, at 11:41, Gaëtan Minet wrote: > Hi > > Thank you very much for your feedback. > Do you mean the EC is not active at all (even the low 25ms) for the > far-end side when we use the gateway in TE mode to connect a local > sip system to the pstn using BRAs ? > Damned, I must have m

Re: [sipx-users] Fwd: Patton smartnode 463x : is 25ms echocancel tai

2009-09-08 Thread Paweł Pierścionek
Hi, Remember that the EC chip does cancellation only for the echo that You cause not the far end echo. So if all You have are digital (ISDN) phones, no PBX + lengthly cables or multiple A/D D/A conversion nor strange SIP inside than 25ms is OK. 25ms is not ok if You use cheap SIP phones (with no

Re: [sipx-users] Add/Del/Edit User from CLI

2009-08-28 Thread Paweł Pierścionek
Hi, Try http://wiki.voiceworks.pl/display/vwost/sipXworks+PHP+API. There are example scripts that add/remove users. This is done via SOAP calls to sipXconfig - no direct manipulation of SQL. Pawel, On 2009-08-27, at 23:05, li...@grounded.net wrote: > Just to be perfectly clear, I mean end us

Re: [sipx-users] sipXecs and VMware

2009-08-09 Thread Paweł Pierścionek
On 2009-08-09, at 00:48, Claude Hayn wrote: Hi, Has anyone run sipXecs on VM Ware with CentOS? I have a Dell 1950 with dual core Zeon and 12 GB Ram. I’m wondering if it will run in this environment and how many VMs it might support? The upper limit will be 11 instances - each eating up

Re: [sipx-users] 3.10.3 acd

2009-05-08 Thread Paweł Pierścionek
On 2009-05-08, at 15:22, McCoy, Chris wrote: We have a production sipx box 3.10.3 using acd, the box is set via crontab to reboot at 3am every morning, we have issues with the acd que locking up, this morning I can see in the log files that it rebooted at 3 am, then at about 8:10 am the cu

Re: [sipx-users] ACD Transfers are failing.

2009-05-06 Thread Paweł Pierścionek
On 2009-05-07, at 02:56, James R wrote: >On Wed, May 6, 2009 at 11:19 AM, Daniel Orcutt wrote: >Can anyone confirm Pawel’s statement? If I am unable to transfer calls to a >Queue, this would be detrimental for me. We could not get this to work with 3.10. We are in the process of test

Re: [sipx-users] ACD Transfers are failing.

2009-05-06 Thread Paweł Pierścionek
On 2009-05-06, at 00:42, Daniel Orcutt wrote: I have an ACD Queue configured to receive all incoming calls. When a call comes in and an agent receives the call they can transfer the caller to an extension directly, but they are not able to transfer to another Queue Line. The transfer fai

Re: [sipx-users] ACD Caller ID Question

2009-05-02 Thread Paweł Pierścionek
On 2009-05-02, at 19:22, Grant Lang wrote: Hi, I don't know if or how much of a difference this would make but I am using version 4.0.0-015321 Move the ACD line to other extension and create user 9000, register a phone on that user and see if You get the right caller id. Do not modify

Re: [sipx-users] ACD Caller ID Question

2009-05-02 Thread Paweł Pierścionek
On 2009-05-02, at 05:35, Grant Lang wrote: Hi, I don't know if you can do this in the setup but one of the 'normal' requirements when dealing with a Call Centre is to have the calls hit the Queue and then screen pop a record, for example from a database, on the Agents Screen. When I ha

Re: [sipx-users] Queue Status on Phones

2009-05-01 Thread Paweł Pierścionek
On 2009-05-01, at 10:15, Paweł Pierścionek wrote: On 2009-05-01, at 01:04, Todd Hodgen wrote: Sounds like a great contribution to the open source product. Hmm, I lied about the schedule. We have long weekend here and it got me into creating a RPM for those hungry for some PHP API and

Re: [sipx-users] Queue Status on Phones

2009-05-01 Thread Paweł Pierścionek
On 2009-05-01, at 01:04, Todd Hodgen wrote: Sounds like a great contribution to the open source product. My original plan was to make a custom sipXecs ISO with such features, along with our own ACD implementation, CTI software for Win32, some extra features like Called Name support, ASR

Re: [sipx-users] Queue Status on Phones

2009-04-30 Thread Paweł Pierścionek
ACD stats are available via SOAP. I use PHP + SOAP to make a simple WEB page with queue stats both for desktop browsers and phone minibrowsers. Pawel, On 2009-04-30, at 23:58, Martin Steinmann wrote: Could you open a tracker item on your proposal in jira? I think there is a plugin inter

Re: [sipx-users] Segmentation fault in ACD

2009-03-31 Thread Paweł Pierścionek
> > Interesting idea: are you thinking about sipXconfig UI for managing > that > ACD? You probably have 2 options: reuse existing UI or add a plug-in > for a > new one. Let me know on sipx-devel when you need some help with that. > D. No help needed at this stage, currently my ACD has no extr

Re: [sipx-users] Segmentation fault in ACD

2009-03-31 Thread Paweł Pierścionek
On 2009-03-31, at 01:03, Pedro wrote: > Hi, > > I have the same problem, if you find a solution please send me by > mail. > I'll do the same > There are tons of problems with ACD when You try to max it out with 50 agents or 30 connections. Nortel seems to ignore my patches which make things

Re: [sipx-users] Sipxpbx ACD with SNOM 320 / Softphone

2009-01-26 Thread Paweł Pierścionek
On 2009-01-26, at 16:22, Ginal, Jakub wrote: > Hi All! > > I have a sipxpbx running on CentOs5 and trying to get an ACD working > with SNOM phones. > Test scenario consists 2 SNOM 320 phones and 1 softphone Express > Talk from NCH Software. > I have no prpblems with the cals between the phone

Re: [sipx-users] ACD recording

2008-12-18 Thread Paweł Pierścionek
Melcon Moraes pisze: > You might want to take a look at this: > > http://thread.gmane.org/gmane.comp.voip.sipx.devel/12171/focus=12273 > > -MM > > On Thu, Dec 18, 2008 at 4:05 PM, Daniel Orcutt wrote: >> I was wondering how to record calls, both ACD calls and non ACD calls. >> >> We run Oreka

Re: [sipx-users] ACD License

2008-08-06 Thread Paweł Pierścionek
On 2008-08-05, at 19:40, Pedro . wrote: > How Can I change the restriction of 50 users in the ACD module? The limit is there for performance reasons :) Here's how to change it: mkdir tmp cd tmp unzip /usr/share/sipxpbx/lib/sipxconfig.jar edit the file 'org/sipfoundry/sipxconfig/acd/acd.beans.x

Re: [sipx-users] [sipX-dev] connect asterisk to sipx

2008-08-05 Thread Paweł Pierścionek
On 2008-08-05, at 04:24, Scott Lawrence wrote: >> > > This failure usually means that the user agent (asterisk, in this > case) > changed either the call-id or the 'tag' value on the from header > between > the original request and the authenticated one... this is an error. > You'll have to a

Re: [sipx-users] Downgrading from 3.10.2 to 3.10.1

2008-07-27 Thread Paweł Pierścionek
With the upgrade to 3.10.2 most of my sipX over WAN installations stopped working because of the SIP message size increase. It appears that my patton VPN routers were unable to fragment UDP packets properly on the WAN. Also I forced most of my installations to use UDP so TCP fallback was not

Re: [sipx-users] small acd app

2008-07-16 Thread Paweł Pierścionek
On 2008-07-16, at 11:44, Picher, Michael wrote: > Does anybody want to take this on? > > Mike >> Hi, Who will be the user of such an app - a manager or an agent ? What operating system ? I can extend my sipX CTI agent to show queue stats for an agent. If this is for a manager then w