; Discussion list for users of sipXecs
software
Cc: "bondt...@itnc.biz"
Sent: Wednesday, October 24, 2012 4:04 PM
Subject: Re: [sipx-users] Getting 483 Too Many Hops Error
All,
Just a quick update. I got call from BroadVox earlier and they've finally
admitted that the Max Forw
ned, where a call to a toll free # is Invited with Max Forward of 8.
A call from the same # to a local DID, however has a Max Forward of 67.
From: Matt White
To: sipx-users@list.sipfoundry.org
Sent: Tuesday, October 23, 2012 1:45 PM
Subject: Re: [sipx-users]
is Invited with Max Forward of 8.
A call from the same # to a local DID, however has a Max Forward of 67.
From: Matt White
To: sipx-users@list.sipfoundry.org
Sent: Tuesday, October 23, 2012 1:45 PM
Subject: Re: [sipx-users] Getting 483 Too Many Hops Error
10th frame prior to calling BroadVox back again.
From: Melcon Moraes
To: Brian Buckles ; Discussion list for users of sipXecs
software
Cc: "bondt...@itnc.biz"
Sent: Tuesday, October 23, 2012 1:02 PM
Subject: Re: [sipx-users] Getting 483 Too Many Hops Erro
Sent: Tuesday, October 23, 2012 1:02 PM
Subject: Re: [sipx-users] Getting 483 Too Many Hops Error
From your packet capture named BroadVOX_Capture_726910-3.pcap there are 2 calls
attempts.
First one to 8004144231 and the secont to 6066796893 - both originated from
2165098666.
In the first call,
*Cc:* Discussion list for users of sipXecs software <
> sipx-users@list.sipfoundry.org>
> *Sent:* Tuesday, October 23, 2012 12:10 PM
>
> *Subject:* Re: [sipx-users] Getting 483 Too Many Hops Error
>
> 6 hops is just too low. If it "started" suddenly, it's a cha
. I understood her to say it was 60 hops,
but we will confirm.
From: Tony Graziano
To: Brian Buckles
Cc: Discussion list for users of sipXecs software
Sent: Tuesday, October 23, 2012 12:10 PM
Subject: Re: [sipx-users] Getting 483 Too Many Hops Error
6 h
nc...@yahoo.com
Sent: Tuesday, October 23, 2012 10:47 AM
Subject: Re: [sipx-users] Getting 483 Too Many Hops Error
Yeah, if very obvious whats happening in your call trace.
The call comes into sipx with a max-forwards of 6. 6 is very low. Here is
how your 6 get eatin.
Call from ingate t
s of
> sipXecs software
> *Cc:* Matt White
> *Sent:* Tuesday, October 23, 2012 10:22 AM
>
> *Subject:* Re: [sipx-users] Getting 483 Too Many Hops Error
>
> Please confirm the dial plan rule for toll free is enabled (or not)
> and what gateway it points to (as compared t
: [sipx-users] Getting 483 Too Many Hops Error
Please confirm the dial plan rule for toll free is enabled (or not)
and what gateway it points to (as compared to your long distance rule,
for example).
On Tue, Oct 23, 2012 at 10:18 AM, Brian Buckles wrote:
> Matt or others interested in the SipX
bers 800-414-4231. Please let me know if this provides any
further info that may help to resolve this issue more quickly. Thanks in
advance for any assistance.
http://www.sendspace.com/file/m2hoiu
From: Matt White
To: sipx-users@list.sipfoundry.org; itnc...@yahoo.com
Sent: Mo
m/file/m2hoiu
>>
>>
>> From: Matt White
>> To: sipx-users@list.sipfoundry.org; itnc...@yahoo.com
>> Sent: Monday, October 22, 2012 2:37 PM
>>
>> Subject: Re: [sipx-users] Getting 483 Too Many Hops Error
>>
>>
ue more quickly.
> Thanks in advance for any assistance.
>
>
> http://www.sendspace.com/file/m2hoiu
>
>
> From: Matt White
> To: sipx-users@list.sipfoundry.org; itnc...@yahoo.com
> Sent: Monday, October 22, 2012 2:37 PM
>
> Subject: R
22, 2012 2:37 PM
Subject: Re: [sipx-users] Getting 483 Too Many Hops Error
A sipx-trace will be far more beneficial. What you have is only gonna show
whats happening at the gateway...its not gonna show us anything about how sipx
is dealing with it internally.
http://www.sipfoundry.org/w
ch
as possible.
From: Tony Graziano
To: Brian Buckles ; Discussion list for users of sipXecs
software
Cc: "bondt...@itnc.biz"
Sent: Monday, October 22, 2012 6:50 PM
Subject: Re: [sipx-users] Getting 483 Too Many Hops Error
You should NOT be using polycom firmware above version 3
ian Buckles
> *To:* Matt White ; "
> sipx-users@list.sipfoundry.org"
> *Sent:* Monday, October 22, 2012 3:12 PM
>
> *Subject:* Re: [sipx-users] Getting 483 Too Many Hops Error
>
> Thanks Mike,
> I'll get a capture together from the SipXecs and post it as well
ions you may have.
>
>
> http://www.sendspace.com/filegroup/6kkw1N%2BO9fAUeWPKwPXWTg
>
>
>
> From: Tony Graziano
> To: Discussion list for users of sipXecs software
>
> Cc: itnc...@yahoo.com
> Sent: Friday, October 19, 2012 2:30 PM
>
>
;
> sipx-users@list.sipfoundry.org>; Discussion list for users of sipXecs
> software
> *Sent:* Monday, October 22, 2012 5:34 PM
> *Subject:* Re: [sipx-users] Getting 483 Too Many Hops Error
>
> Mike I'll send you a copy of a trace once I get the complete trace. In
> t
oundry.org"
; Discussion list for users of sipXecs
software
Sent: Monday, October 22, 2012 5:34 PM
Subject: Re: [sipx-users] Getting 483 Too Many Hops Error
Mike I'll send you a copy of a trace once I get the complete trace. In the
mean time I have a quick question. The link for S
sipx-users@list.sipfoundry.org" ; Discussion
list for users of sipXecs software
Sent: Monday, October 22, 2012 5:34 PM
Subject: Re: [sipx-users] Getting 483 Too Many Hops Error
Mike I'll send you a copy of a trace once I get the complete trace. In the
mean time I have a quick question. Th
n get a working copy of the
SipViewer.
Thanks
From: Brian Buckles
To: Matt White ; "sipx-users@list.sipfoundry.org"
Sent: Monday, October 22, 2012 3:12 PM
Subject: Re: [sipx-users] Getting 483 Too Many Hops Error
Thanks Mike,
I'll g
Thanks Mike,
I'll get a capture together from the SipXecs and post it as well.
From: Matt White
To: sipx-users@list.sipfoundry.org; itnc...@yahoo.com
Sent: Monday, October 22, 2012 2:37 PM
Subject: Re: [sipx-users] Getting 483 Too Many Hops Error
A
s for the help and please let me know if the captures offer any
further help and suggestions you may have.
http://www.sendspace.com/filegroup/6kkw1N%2BO9fAUeWPKwPXWTg
From: Tony Graziano
To: Discussion list for users of sipXecs software
Cc: itnc...@yahoo.com
Sent: Friday,
tures offer any
further help and suggestions you may have.
http://www.sendspace.com/filegroup/6kkw1N%2BO9fAUeWPKwPXWTg
From: Tony Graziano
To: Discussion list for users of sipXecs software
Cc: itnc...@yahoo.com
Sent: Friday, October 19, 2012 2:30 PM
Subjec
we can do from our
end, then send the captures to the SipXecs mailing list.
From: Matt White
To: sipx-users@list.sipfoundry.org; tgrazi...@myitdepartment.net
Sent: Friday, October 19, 2012 2:38 PM
Subject: Re: [sipx-users] Getting 483 Too Many Hops Error
Yo
You might be able to get the ingate to increase the Max-Forwards in newer
firmware.
Most of the ingates I have deployed are running firmware at least a year or so
old, and i had a ticket open with ingate to add this feature but at the time it
wasn't there.
Regardless of what the ingate does, y
Except with an ingate we can probably preserve the hop count inside
and make it a non issue (I think).
On Fri, Oct 19, 2012 at 2:18 PM, Matt White wrote:
> Attachments typically don't make ti to the list. Post them to a webserver
> and provide a url.
>
> 483 Too many Hops is generally because th
Attachments typically don't make ti to the list. Post them to a webserver and
provide a url.
483 Too many Hops is generally because the call is getting referred/re-invited
too many times.
The ITSP will typically send the call with predefined number of "hops" set in
the SIP header. We often f
ingates are pretty resilient. the pcap is not attached. the cert if
re-issues would have nothing to do with it.
its more likely a problem with the dial plan within the ingate as it
connects to broadvox. but as there is no pcap or details on this (some
ITSP's use different dialplans for LD versus t
Sorry if this gets re-posted a second time. I haven't gotten any confirmation
from the admins that this was or wasn't accepted, and this is something we need
to resolve quickly. Please see my previous email below for details.
Attention SipXecs support comm
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