Re: [sipx-users] Phantom Ringing

2011-08-10 Thread Matt White
We also have had this issue with 3.2.5. Initially Polycom though it was a an issue with sidetone but we downgraded to 3.2.4 and the issue went away. So we never got an official response back from polycom. I'd try downgraded a few of the "trouble" phones to see if it returns. On a side note, I

Re: [sipx-users] Phantom Ringing

2011-08-10 Thread Gerald Drouillard
On 8/10/2011 12:56 PM, Mike Graham wrote: > > > Yes, we are running 3.2.5. Did you experience similar > issues with 3.2.5 before reverting back? > > Mike > ___ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoun

Re: [sipx-users] Phantom Ringing

2011-08-10 Thread Tony Graziano
turn off stutter tone for mwi in the phone if you are running 3.2.5. On Wed, Aug 10, 2011 at 12:56 PM, Mike Graham wrote: > > Content-Type: text/plain; > charset="utf-8" > Content-Transfer-Encoding: 8bit > Organization: SipXecs Forum > In-Reply-To: <4e42b723.8080...@drouillard.ca> > X-FUDforum:

Re: [sipx-users] Phantom Ringing

2011-08-10 Thread Mike Graham
Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: <4e42b723.8080...@drouillard.ca> X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <62197> Message-ID: Yes, we are running 3.2.5. Did you experience similar issues with 3.2.5 before

Re: [sipx-users] Phantom Ringing

2011-08-10 Thread Mike Graham
Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <62196> Message-ID: Nothing beyond the defaults in the config manager in sipX. Interestingly, the 2nd Mediant that was just added

Re: [sipx-users] Phantom Ringing

2011-08-10 Thread Gerald Drouillard
On 8/10/2011 11:41 AM, Mike Graham wrote: I have a large sipX installation, 600+ users, all with Polycom phones. Recently, several users have reported hearing "phantom rings" during a call. After the call is established, the internal user hears a faint ringing in the background. It's mostly b

Re: [sipx-users] Phantom Ringing

2011-08-10 Thread Tony Graziano
Sounds like a phone config issue. Have the devices been restricted to a number of calls at one time? On Wed, Aug 10, 2011 at 12:42 PM, Mike Graham wrote: > > Content-Type: text/plain; > charset="utf-8" > Content-Transfer-Encoding: 8bit > Organization: SipXecs Forum > In-Reply-To: < > camgknjxtaz

Re: [sipx-users] Phantom Ringing

2011-08-10 Thread Mike Graham
Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <62193> Message-ID: sipX version 4.2.1-018971.21.0 gateways are Audiocodes Mediant 1000s, PRI, version 5.80A.023.006 There is som

Re: [sipx-users] Phantom Ringing

2011-08-10 Thread Tony Graziano
It sounds like gateway issue that has been discussed with regard to a forward in place. The user(s) with the ring being experienced might had a call forward (maybe to a cell phone? or pstn number?). I'm sure this was discussed. What you haven't said is what kind of gateway or version of sipx. On

[sipx-users] Phantom Ringing

2011-08-10 Thread Mike Graham
Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <62188> Message-ID: I have a large sipX installation, 600+ users, all with Polycom phones. Recently, several users have reported hearing "phanto