.
Austin Curry
From: Tony Graziano [mailto:tgrazi...@myitdepartment.net]
Sent: Monday, January 18, 2010 9:15 AM
To: Austin Curry
Cc: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Polycom firmware Device File Activation Error
You need to deactivate any
From: Tony Graziano [mailto:tgrazi...@myitdepartment.net]
Sent: Monday, January 18, 2010 9:15 AM
To: Austin Curry
Cc: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Polycom firmware Device File Activation Error
You need to deactivate any firmware
Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427
Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/
- Original Message -
From: sipx-users-boun...@list.sipfoundry.org
To: sipx-users@list.sipfoundry.org
Sent: Mon Jan 18 10:12:40 2010
Subject: [sipx-users] Polycom firmware
You need to deactivate any firmware that is active.
You need to upload the original ZIP file from Polycom, do not unzip it.
On Mon, Jan 18, 2010 at 10:12 AM, Austin Curry wrote:
> I am having an issue when activating the polycom 3.1.3C firmware.
>
> When attempting to activate the firmware fil
I am having an issue when activating the polycom 3.1.3C firmware.
When attempting to activate the firmware file, I get redirected to a
page: "An internal error has occurred click here to continue"
I am booted out of sipxecs and back the login screen.
Viewing the source of that page reveals the f