Saturday, January 8, 2005, 5:52:57 PM, Gene Brown, in
( mid:[EMAIL PROTECTED] ) wrote:
TF As you know, resistance is futile. ;-)
GB All your base are belong to us!
You have no chance to survive make your time. :D
--
Cheers.
No of SETI units returned: 26307
Hello Thomas,
Thursday, January 6, 2005, 4:39:09 PM, you wrote:
TF Hello Stuart,
TF On Wed, 5 Jan 2005 19:20:00 + GMT (06/01/2005, 02:20 +0700 GMT),
TF Stuart Moore wrote:
SM As another pointed out, for a commercial operation, depending
SM on volunteer support would be challenging to opt
Hello Stuart,
On Sat, 8 Jan 2005 16:35:36 + GMT (08/01/2005, 23:35 +0700 GMT),
Stuart Moore wrote:
SM OK. I surrender. The Bat is a wonderful package, RITLabs a
SM remarkable developer, and the mailing list support of the The Bat
SM the best exemplar of software support for individuals and
On Saturday, January 8, 2005, at 11:46 AM, Thomas wrote:
As you know, resistance is futile. ;-)
All your base are belong to us!
--
Using The Bat! version 3.0.1.33,
Under Windows XP 5.1, Build 2600, Service Pack 2
Current version is 3.0.1.33 |
Hello Thomas,
Thursday, January 6, 2005, 6:07:54 PM, you wrote:
TF I mean that I am not aware of any software company selling an email
TF product that offers tech support better than the TB lists.
I have in the past, for major corporations, contracted support from Microsoft
(for
Hello Mary,
Thursday, January 6, 2005, 6:07:25 PM, you wrote:
MB I think perhaps Thomas may have thought he was Replying to Andrew.
MB Andrew said that his company selected a different e-mail client, right
Ah, my mistake. Thanks for clarifying. Still not used to The Bat threading over
decent
Hello Stuart Moore everyone else,
on 07-Jan-2005 at 16:56 you (Stuart Moore) wrote:
I think that you need to define better. I think we may be driven by very
different criteria.
H. Do you know - how much have you, or your company, paid for the MS or
IBM support? ...thats a very different
Hello Stuart,
On Fri, 7 Jan 2005 15:56:08 + GMT (07/01/2005, 22:56 +0700 GMT),
Stuart Moore wrote:
TF I mean that I am not aware of any software company selling an email
TF product that offers tech support better than the TB lists.
SM I have in the past, for major corporations, contracted
Hello Stuart Moore everyone else,
on 06-Jan-2005 at 17:01 you (Stuart Moore) wrote:
I am not sure that I understand your points exactly.
I feared so. :-)
ASK Those that actually do are either very, I beg your pardon, stupid, or
ASK rather big, so that they have their own IT administration
Hello Stuart!
On Friday, January 07, 2005, 9:58 AM, you wrote:
MB I think perhaps Thomas may have thought he was Replying to Andrew.
MB Andrew said that his company selected a different e-mail client, right
Ah, my mistake. Thanks for clarifying. Still not used to The Bat
threading over
Hello Peter,
Wednesday, January 5, 2005, 8:54:58 PM, you wrote:
PM Hi Stuart,
PM on Wed, 5 Jan 2005 19:20:00 +GMT, you wrote:
SM I agree that the support on this mail list is absolutely
SM excellent. I just do not think it appropriate for a software
SM developer to take money for a
Stuart,
On 05-01-2005 20:20, you [SM] wrote in
mid:[EMAIL PROTECTED]:
SM I agree that the support on this mail list is absolutely
SM excellent. I just do not think it appropriate for a software
SM developer to take money for a business/pro version and not provide
SM some degree of support without
Hello Andrew,
Wednesday, January 5, 2005, 7:23:02 PM, you wrote:
I had locked out the admin account - none of the working accounts
had admin rights. In the past now so no need to work through what
may or may not have happened as I cannot test anything now.
A I'm not sure that qualifies as TB
Hello Peter,
Wednesday, January 5, 2005, 3:54:58 PM, you wrote and sent the following:
What's wrong with that, as long as there *is* support?
I'd love to be paid for my participation, but I volunteer anyway like
many others. I just think it's worthwhile. :-)
It is worthwhile, I
Hello Peter Fjelsten everyone else,
on 06-Jan-2005 at 14:13 you (Peter Fjelsten) wrote:
SM I agree that the support on this mail list is absolutely excellent. I
SM just do not think it appropriate for a software developer to take
SM money for a business/pro version and not provide some degree
Alexander,
On 06-01-2005 14:49, you [ASK] wrote in
mid:[EMAIL PROTECTED]:
I agree wholeheartedly. Naturally for me I'd rather see lower prices
and this sort of community support but I am almost certain that this
is not way to go for a business point-of-view.
ASK Which business take care of
Hello Alexander,
I am not sure that I understand your points exactly.
Thursday, January 6, 2005, 1:49:46 PM, you wrote:
SM I agree that the support on this mail list is absolutely excellent. I
SM just do not think it appropriate for a software developer to take
SM money for a business/pro
Hello Andrew,
On Wed, 05 Jan 2005 13:16:37 -0500 GMT (06/01/2005, 01:16 +0700 GMT),
Andrew wrote:
See above. Maybe the official Ritlabs support is pointless, but
seeking support on these lists isn't.
A Oh, I'm sorry if it came across in the wrong way.
That's OK.
A I believe that user-based
Hello Thomas,
Thursday, January 6, 2005, 11:06:27 AM, you wrote and sent the following:
A I believe that user-based support is always the best, but in a
A corporate setting not always appropriate.
True too, but. And this is a real question, because I don't know the
answer: Which email clients
Hello Stuart,
On Thu, 6 Jan 2005 13:07:04 + GMT (06/01/2005, 20:07 +0700 GMT),
Stuart Moore wrote:
SM I agree that the support on this mail list is absolutely
SM excellent. I just do not think it appropriate for a software
SM developer to take money for a business/pro version and not provide
Hello Stuart,
On Wed, 5 Jan 2005 19:20:00 + GMT (06/01/2005, 02:20 +0700 GMT),
Stuart Moore wrote:
SM As another pointed out, for a commercial operation, depending
SM on volunteer support would be challenging to opt for. Hence
SM why so many people make money selling support on the likes of
Hello Andrew,
On Thu, 06 Jan 2005 11:26:04 -0500 GMT (06/01/2005, 23:26 +0700 GMT),
Andrew wrote:
True too, but. And this is a real question, because I don't know the
answer: Which email clients offer the same kind and quality of
suppport that you can get from the TB lists?
A No
Thomas,
On 06-01-2005 17:36, you [TF] wrote in
mid:[EMAIL PROTECTED]:
TF They spend money on their sysad, who has to make himself
TF knowlegable. The sysad who recommends TB will be smart enough to be
TF a member of this list. IMHO.
But isn't (one of) the point that if you run a company, you
Hello Peter,
On Thu, 6 Jan 2005 17:47:08 +0100 GMT (06/01/2005, 23:47 +0700 GMT),
Peter Fjelsten wrote:
PF I think that most companies want to make sure that their _very_
PF important tool (e-mail system) is backed up with some sort of promise
PF that problems will be fixed quickly.
PF This is
Thomas,
On 06-01-2005 18:05, you [TF] wrote in
mid:[EMAIL PROTECTED]:
PF This is not exactly the case with Ritlabs, is it?
TF Tell me the email client with which this is the case, and I'll
TF concede.
How about Outlook? I am not saying that M$ does fixes at the speed of
light but I think that
Hello Thomas,
Thursday, January 6, 2005, 12:05:31 PM, you wrote and sent the following:
Tell me the email client with which this is the case, and I'll
concede.
Pocosystems (Pocomail and Barca, an Outlook replacement). Support and
Forums. Support responded to me the last time I trialed it,
Hello Thomas,
Thursday, January 6, 2005, 4:28:07 PM, you wrote:
TF Good point. By the way, can you advise the email address of the email
TF client's vendor that you are using instead, which will get you more or
TF less immediate replies? Just curious.
Sorry, I must be having a really bad day but
Hello Stuart!
On Thursday, January 06, 2005, 11:56 AM, you wrote:
TF Good point. By the way, can you advise the email address of the email
TF client's vendor that you are using instead, which will get you more or
TF less immediate replies? Just curious.
Sorry, I must be having a really bad
Hello Stuart,
On Thu, 6 Jan 2005 17:56:08 + GMT (07/01/2005, 00:56 +0700 GMT),
Stuart Moore wrote:
TF Good point. By the way, can you advise the email address of the email
TF client's vendor that you are using instead, which will get you more or
TF less immediate replies? Just curious.
SM
Hello Mary,
Thursday, January 6, 2005, 1:07:25 PM, you wrote and sent the following:
I think perhaps Thomas may have thought he was Replying to Andrew.
Andrew said that his company selected a different e-mail client, right
after it lost a year or more of collective productivity in two days,
Arghh!!!
I am thoroughly disgusted with the support provided by RITLABS. More
specifically, the lack of support. I have paid for two Pro/Business licenses.
I opened a trouble ticket on 12th November at critical status as I was unable
to use The Bat. No response. I posted a follow up message on
Hæ!
So, what was your problem?
I have been using TB! for years and had no major problems at all.
--
Kveðja, Thorvald Neumann | http://www.aesir.de/
| The Bat! v3.0.2.10 Professional K9 v1.28
| Windows 2000 SP4 (v5.0.2195)
Hello Stuart,
Wednesday, January 5, 2005, 4:43:10 AM, you wrote:
SM I am thoroughly disgusted with the support provided by
SM RITLABS. More specifically, the lack of
SM support. I have paid for two Pro/Business licenses.
Where you posted is an excellent place for support.
--
Best regards,
Hello Stuart,
Wednesday, January 5, 2005, 7:43:10 AM, you wrote and sent the following:
I really like The Bat but I cannot possibly recommend it under
these circumstances. (A shame as I am a Management Consultant for a
major consultancy firm focused on the SMB section and am often asked
for
Dear Darrin,
@5-Jan-2005, 06:55 -0800 (05-Jan 14:55 UK time) Darrin Rich [DR] in
mid:[EMAIL PROTECTED] said to Stuart:
SM I am thoroughly disgusted with the support provided by
SM RITLABS. More specifically, the lack of
SM support. I have paid for two Pro/Business licenses.
DR Where you posted
Hello Marck,
Wednesday, January 5, 2005, 7:01:48 AM, you wrote:
MDP I'm guessing you mean right here, and not the support ticket system?
MDP That would be about right!
Correct. I guess I should have clarified that a bit
--
Best regards,
Darrin
Using The Bat!
Hello Andrew,
On Wed, 05 Jan 2005 09:51:07 -0500 GMT (05/01/2005, 21:51 +0700 GMT),
Andrew wrote:
A I was asked if I could recommend the Bat for the office. I could
A not, and I mentioned the support as my leading reservation.
When I joined my current company, I was set up with Eudora Light,
Hello Thomas,
Wednesday, January 5, 2005, 12:43:31 PM, you wrote and sent the following:
I consider these lists an integral part of TB, together with the Wiki
which is getting better and better. Ritlabs is a real company with an
office and full-time employees (to answer Stuart Moore's
Hello Andrew!
On Wednesday, January 05, 2005, 12:16 PM, you wrote:
Ritlabs could have benefited from [the corporation's crisis due to
poor anti-virus protection], and I'm sure from others who have
realized the same--30 bucks a seat is a small price to pay for
continued productivity, but only
Hello Andrew everyone else,
on 05-Jan-2005 at 19:16 you (Andrew) wrote:
I mean we lost 50-man days twice due to viruses
:-O
I think the company you're working for should think about its security
strategy, and not just about the mail program...
--
Best regards,
Alexander
TN So, what was your problem?
TN
TN I have been using TB! for years and had no major problems at all.
I had locked out the admin account - none of the working accounts had admin
rights. In the past now so no need to work through what may or may not have
happened as I cannot test anything now.
Hello Mary,
Wednesday, January 5, 2005, 1:44:46 PM, you wrote and sent the following:
Would you consider subscribing there (if you haven't already) and
raising this topic on TBUDL'S sister list?
The team is very heavily engaged in getting out a revision of the
latest release right now, but
Hello Alexander,
Wednesday, January 5, 2005, 2:00:42 PM, you wrote and sent the following:
I think the company you're working for should think about its security
strategy, and not just about the mail program...
It was a while ago, but attachments come in all the time. No security
policy is
I agree that the support on this mail list is absolutely excellent. I just do
not think it appropriate for a software developer to take money for a
business/pro version and not provide some degree of support without depending
on unpaid volunteers. Some response (even, I dunno Gov, have you
Hello Stuart,
Wednesday, January 5, 2005, 2:14:08 PM, you wrote and sent the following:
TN So, what was your problem?
TN
TN I have been using TB! for years and had no major problems at all.
I had locked out the admin account - none of the working accounts
had admin rights. In the past now so
Hello Andrew!
On Wednesday, January 05, 2005, 1:08 PM, you wrote:
Andrew's Cookidence Tag Line:
For a successful technology, reality must take precedence over
public relations, for Nature cannot be fooled.
--Richard Feynman (1918 - 1988)
Wow, don't you just absolutely love Richard Feynman!
Hello Mary,
Wednesday, January 5, 2005, 2:32:17 PM, you wrote and sent the following:
Hello Andrew!
On Wednesday, January 05, 2005, 1:08 PM, you wrote:
Keep the faith, Andrew! :42:
I'll try
Feynman had a way about him though, didn't he? Probably
impossible to deal with in person, but
Hello Andrew!
On Wednesday, January 05, 2005, 1:50 PM, you wrote:
Keep the faith, Andrew! :42:
I'll try
Feynman had a way about him though, didn't he? Probably impossible
to deal with in person, but no one said geniuses had to be polite!
The titles of two of his most popular books say
Hello Mary,
Wednesday, January 5, 2005, 11:44:46 AM, you wrote:
M As I'm sure all of my fellow listers will concur. And possibly even
M view my last statement above as the understatement of the year!!
Well, here you go Mary...
:award-understatement:
--
__
Hello Leif!
On Wednesday, January 05, 2005, 2:25 PM, you wrote:
M As I'm sure all of my fellow listers will concur. And possibly even
M view my last statement above as the understatement of the year!!
Well, here you go Mary...
:award-understatement:
Okay, so I guess it is safe to give
Hello Andrew everyone else,
on 05-Jan-2005 at 20:18 you (Andrew) wrote:
Most AV's are after the fact, after the discovery, but not before.
Its not only a question of AV programs; protection for the mail gateway
includes email exploit checking and disabling of potential threats (like
scripts
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
Hi Stuart,
on Wed, 5 Jan 2005 19:20:00 +GMT, you wrote:
SM I agree that the support on this mail list is absolutely
SM excellent. I just do not think it appropriate for a software
SM developer to take money for a business/pro version and not
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