*** This bug is a duplicate of bug 860501 ***
https://bugs.launchpad.net/bugs/860501
John, while I appreciate you taking the time to respond in a bit more
detail, your response is a vast overcomplication of a simple problem
with a simple solution. Users need help - it is a truth universally
*** This bug is a duplicate of bug 860501 ***
https://bugs.launchpad.net/bugs/860501
@Matthew, i agree with implementing the fastest/simplest solution ASAP
before Oneric is released, and not wait 6 more months to do such trivial
thing.
in fact this should be a Papercut !
Later , future
On 26 September 2011 09:52, John Lea 778...@bugs.launchpad.net wrote:
To clarify why this is a 'opinion', it is because this bug is a feature
request, not a identification of broken functionality (e.g. 'in the
following circumstance XXX functionality is broken)
The opinion status means a lot
To further clarify why this bug is a 'opinion', it is a very specific
feature request that is worthy of further consideration. However it
will remain a opinion until the following higher level problems are
examined:
1) what are the scenarios when users look for help documentation?
2) what
*** This bug is a duplicate of bug 860501 ***
https://bugs.launchpad.net/bugs/860501
Marking as duplicate of a new bug which hopefully is more focused on the
problem than any particular solution. I also hope that the hidden help
problem is improved for 11.10 and not just for 12.04.
** This
*** This bug is a duplicate of bug 860501 ***
https://bugs.launchpad.net/bugs/860501
@John, Thanks for giving us the necessary feedback. Not being experts of
how the bureaucracy is managed here on launchpad we could only do so
much. I mean, many times an individual would take the time to
This bug is clearly a 'opinion', so reverting to status 'opinion' in
ayatana-design.
** Changed in: ayatana-design
Status: Confirmed = Opinion
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To clarify why this is a 'opinion', it is because this bug is a feature
request, not a identification of broken functionality (e.g. 'in the
following circumstance XXX functionality is broken)
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Well, on Ubuntu from 4.10 to 11.04 (classic session) there was a help icon.
El 26/09/2011 11:01, John Lea 778...@bugs.launchpad.net escribió:
To clarify why this is a 'opinion', it is because this bug is a feature
request, not a identification of broken functionality (e.g. 'in the
following
@John
Why isnt this a broken functionality?
the functionality was there and you guys clearly broke it.
this bug is just to bring it back, because an OS that you have no
help/guide at all is a broken OS.
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Bugs, which is
agree this is not an Opinion, this has always been an item in ubuntu
till natty, you dont even specify reasons for a no-fix...
bad way to dismiss a valid bug specially when ubuntu lacks any kind of
guidance or introduction at all for a new user.
specially such an alien OS to the majority of
It is inappropriate, and frankly rude, to close a bug without explaining
the reason why you are doing it. In the Ubuntu community we encourage
polite and respectful discussion.
I'm reopening the bug as a result.
Every bug report is a conversation with the reporter. The first contact
any reporter
Thanks Matthew for reopening.
I agree it was totally rude to just dismiss it in that manner.
This bug is not so much about placing a simple icon in the launcher, is
about the lack of any easy to find Non-online help for new users.
A help that is included but is hidden from the user that needs
** Changed in: ayatana-design
Status: New = Opinion
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https://bugs.launchpad.net/bugs/778289
Title:
Help button in Unity default launcher
To manage notifications about this bug
** Changed in: unity
Status: New = Won't Fix
** Changed in: unity (Ubuntu)
Status: Confirmed = Won't Fix
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Title:
Help button in
Not an opinion, that was on Maverick or lucid/older version of ubuntu.
El 22/09/2011 18:38, John Lea 778...@bugs.launchpad.net escribió:
** Changed in: ayatana-design
Status: New = Opinion
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duplicate bug report (853228).
** Changed in: unity
Status: Incomplete = New
** Changed in: unity (Ubuntu)
Status: Incomplete = New
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https://bugs.launchpad.net/bugs/778289
Title:
Help button in Unity
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: unity (Ubuntu)
Status: New = Confirmed
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Title:
Help
I think that on the Launcher isn't a good place, maybe it's the faster, but
a user can delete it.
I think the best way, it's a big (?) Monochrome/glow icon on the Home Dash,
at the top right of the dash, just at the right of the search bar.
El 20/09/2011 06:00, manny 778...@bugs.launchpad.net
Personally I don't think the generic help center is the right solution
for new users. We need more of a guided tour of Ubuntu and Unity.
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Title:
The top section of the landing page of the Help Center is specifically
tailored to new users. The very first link is a brief tour of Unity.
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https://bugs.launchpad.net/bugs/778289
Title:
Yep, but the help icon isn't easy to access
El 20/09/2011 12:21, Phil Bull philb...@gmail.com escribió:
The top section of the landing page of the Help Center is specifically
tailored to new users. The very first link is a brief tour of Unity.
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Pray tell, why is this bug set to 'incomplete'? There's no lack of
evidence/reproduction/user input.
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Title:
Help button in Unity default
the attachment shows how it would look.
looks good and easy to find for new users (new to ubuntu/linux or to the
Unity interface)
and this is for reference:
ubuntu help/guide (prior unity):
http://www.pendrivelinux.com/wp-content/uploads/Ubuntu-10.04.jpg
** Attachment added:
** Also affects: ayatana-design
Importance: Undecided
Status: New
** Changed in: unity
Status: New = Incomplete
** Changed in: unity (Ubuntu)
Status: New = Incomplete
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I think the conclusion with help launchers is that they should be (a)
*particularly* easy to discover, to the point of being obvious, but (b)
unintrusive, to avoid annoying people who don't want to use them. There
can be a fine line between the two, but I think a help button on the
dash sounds
Personally, I believe there are too many launcher icons in the default
launcher. I quickly run out space if I don't remove useless duplicate
ones like Ubuntu One. I think the Dash really needs an overhaul and Help
really ought to be more prominently featured there. Why do I need a
shortcut in the
On 6 May 2011 07:16, Jeremy Bicha jer...@bicha.net wrote:
Personally, I believe there are too many launcher icons in the default
launcher.
That does seem to be the case but I think it deserves a separate bug
and discussion. For me, finding the help is among the most important
things a user
Yes, the new interface is very disconcerting to a lot of users who don't
understand why their computer isn't working normally, especially ones
who upgraded because their computer had a giant popup telling them to:
http://doctormo.org/2011/05/02/ubuntu-insistant-upgrades-testing/
Unless a user
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