Re: multiple reports of same bug-needs fixing

2012-06-01 Thread Scott Kitterman
Jordon Bedwell wrote: >On Fri, Jun 1, 2012 at 8:49 PM, Phillip Susi wrote: >> Do you consider repeating a question on IRC once every minute >spamming? Every 5 minutes? Most people would say yes. You take that >time out to once an hour and in that time frame new people often join >the channel,

Re: multiple reports of same bug-needs fixing

2012-06-01 Thread Jordon Bedwell
On Fri, Jun 1, 2012 at 8:49 PM, Phillip Susi wrote: > Do you consider repeating a question on IRC once every minute spamming?   > Every 5 minutes?  Most people would say yes.  You take that time out to once > an hour and in that time frame new people often join the channel, or come > back from A

Re: multiple reports of same bug-needs fixing

2012-06-01 Thread Phillip Susi
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On 06/01/2012 08:47 PM, Jordon Bedwell wrote: > On Fri, Jun 1, 2012 at 7:28 PM, Phillip Susi wrote: >> On 06/01/2012 03:59 PM, Sam Smith wrote: >> Once is fine. A second time after a week or three is too. Three times in >> as many days is the defin

Re: multiple reports of same bug-needs fixing

2012-06-01 Thread Jordon Bedwell
On Fri, Jun 1, 2012 at 7:28 PM, Phillip Susi wrote: > On 06/01/2012 03:59 PM, Sam Smith wrote: > Once is fine.  A second time after a week or three is too.  Three times in as > many days is the definition of spam. What bad dictionary do you use? Or are these just subjective semantics? -- Ubun

Re: multiple reports of same bug-needs fixing

2012-06-01 Thread Phillip Susi
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On 06/01/2012 03:59 PM, Sam Smith wrote: > > She sent one email on the 29th asking for feedback, info, help. > received no response. > > She sent a second email on the next day. received no responses > addressing her email. > > She sent a 3rd email

Re: multiple reports of same bug-needs fixing

2012-06-01 Thread Akkana Peck
Sam Smith writes: > I'd hardly call 3 emails over the course of 3 days spam! I definitely understand frustration over unfixed bugs -- I've felt plenty of that myself. But on a big project, you have to think about how things scale. What if everybody with an unfixed bug mailed this list once a day?

RE: multiple reports of same bug-needs fixing

2012-06-01 Thread Sam Smith
She sent one email on the 29th asking for feedback, info, help. received no response. She sent a second email on the next day. received no responses addressing her email. She sent a 3rd email on the third day. Still received no response, just ridicule and accusations from devs that she's sp

RE: multiple reports of same bug-needs fixing

2012-06-01 Thread Sam Smith
In defense of Lindsey, I think it is a fair request that devs take a look at these issues. Looking at the bug reports Lindsey linked, those reports came in during early Oneiric. They should have been addressed for Precise. And the fact that the rc.local bug exists in an LTS and still hasn't be

Re: multiple reports of same bug-needs fixing

2012-06-01 Thread Evan Huus
On Fri, Jun 1, 2012 at 11:43 AM, Lindsey Augustine wrote: > I'm a solitary home user. Is there a paid support path that I can follow? > The support paths I found all were very expensive. hundreds of dollars. The one I found after a quick search starts at 105 USD [1] (per desktop per year). While

RE: multiple reports of same bug-needs fixing

2012-06-01 Thread Lindsey Augustine
I'm a solitary home user. Is there a paid support path that I can follow? The support paths I found all were very expensive. hundreds of dollars. It was not my intention to spam. But my attempts on the forum, AskUbuntu, and my initial emails here all asking for information got no help, indeed l