Re: The time of usage of vm is counted by 35 hrs a day.

2014-03-19 Thread iStar Cloud
Hi Tariq, What I was saying is that HostBill brings CloudStack DB, and updates it in HostBill admin area, where I watch and manage my clients' activities, every 24 hrs. But the amount of time updated that shows how many hrs VM has been running is not 24 hrs. Whenever HostBill updates DB for each

The time of usage of vm is counted by 35 hrs a day.

2014-03-18 Thread iStar Cloud
Hi CloudStack, I've recently found CloudStack mailing archives while googling some issues. I hope I'm sending this email to the right direction. I've been developing cloud hosting website by integrating CloudStack with billing and client management platform called HostBill. Currently I have an

RE: The time of usage of vm is counted by 35 hrs a day.

2014-03-18 Thread Tariq Iqbal
Hi Nancy, What are you seeing that indicates 35 hours are being accumulated, can you provide an example? Are you able to ask your HostBill representative for the following information: 1. Provide the values to the following parameters configured on HostBill's CloudStack management