Re: Ready to throw in the towel on email providing...

2014-07-28 Thread John Hardin
On Mon, 28 Jul 2014, Ian Zimmerman wrote: Good summary, but I think you forgot (5): They have prettier icons. I am not 100% kidding, either. Oh, god yes. Sadly my sigmonster isn't on the ball, so I had to give it a poke... (h/t to Steve, if he's still around) -- John Hardin KA7OHZ

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread Jay Plesset
My church decided to go with O-365, without even evaluating any alternatives. We have an unemployed IT person that talked the staff into this, even though I've offered to implement a "real" e-mail solution multiple times, and even provide hardware to run it on. "free" was the biggest draw, the

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread Ian Zimmerman
On Mon, 28 Jul 2014 12:57:38 -0400 "David F. Skoll" wrote: David> 1) Gmail is actually pretty good at filtering spam. I can't David> speak for MSFT since I don't use it. David> 2) Especially in North America, companies are short-sighted and David> go for quick fixes and things that look cheap u

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread Dave Warren
On 2014-07-28 10:56, Mauricio Tavares wrote: I think there is also the tolerance level people have depending on who they are dealing with. If they are dealing with a smaller/local company, they expect 24/7 support and solutions for problems before said problems are even conceived. While

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread Dave Warren
On 2014-07-28 12:40, Daniel Reynolds wrote: What you could do, is send a regular (weekly or monthly) spam report that tells your customers how many emails that were blocked vs the number of ham emails and other such statistics. We quarantine mail that is between our target threshold and 10 poi

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread Alex
Hi, >>>Just lost another one, dammit. Small company with about 6 mailboxes who >>> some consultant gave them a song and dance about how Gmail's such a >>> better mail service since "they don't get any spam" >> >> The trend towards email service providers for companies to host their >> mailbox

Re: sa-update fails: permission denied on config directory

2014-07-28 Thread Kevin A. McGrail
You have a permissions issue and there is a plugin needed to run things that by default is enabled in per files. I would try disabling selinix and chmod 777 /etc/mail/spam assassin as a test. Regards, KAM Jeff Rice wrote: >Hi, >I'm seeing an error when the cron job under Debian runs for SA 3.

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread Daniel Reynolds
What you could do, is send a regular (weekly or monthly) spam report that tells your customers how many emails that were blocked vs the number of ham emails and other such statistics. That might get some to stay. On Jul 28, 2014 3:31 PM, "Kris Deugau" wrote: > Chris Santerre wrote: > > I've just

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread David F. Skoll
On Mon, 28 Jul 2014 15:31:17 -0400 Kris Deugau wrote: > > I'm so tired of users complaining they > > get "Tons of spam" which turns out to be 4. Yeah... 4. [...] > When I see this kind of complaint, I pull out two stats from the > filter logs: [...] I sometimes do a more dramatic demonstration:

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread Kris Deugau
Chris Santerre wrote: > I've just about stopped trying to fight them. I write local rules maybe > once every 2 weeks. I'm so tired of users complaining they get "Tons of > spam" which turns out to be 4. Yeah... 4. I stop so much and users are > never satisfied. It was a side project that turned int

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread Ted Mittelstaedt
On 7/28/2014 10:56 AM, Mauricio Tavares wrote: On Mon, Jul 28, 2014 at 1:44 PM, John Hardin wrote: On Mon, 28 Jul 2014, David F. Skoll wrote: Unfortunately, people usually only care about crappy support and service after it's too late. You might win back some ex-Google customers, but it's

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread Ted Mittelstaedt
On 7/28/2014 10:42 AM, Matthias Leisi wrote: On Mon, Jul 28, 2014 at 6:10 PM, Ted Mittelstaedt wrote: Just lost another one, dammit. Small company with about 6 mailboxes who some consultant gave them a song and dance about how Gmail's such a better mail service since "they don't get any

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread Mauricio Tavares
On Mon, Jul 28, 2014 at 1:44 PM, John Hardin wrote: > On Mon, 28 Jul 2014, David F. Skoll wrote: > >> Unfortunately, people usually only care about crappy support and >> service after it's too late. You might win back some ex-Google >> customers, but it's really hard to stem the tide beforehand.

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread John Hardin
On Mon, 28 Jul 2014, David F. Skoll wrote: Unfortunately, people usually only care about crappy support and service after it's too late. You might win back some ex-Google customers, but it's really hard to stem the tide beforehand. See if the people you won back are willing to talk about thei

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread Matthias Leisi
On Mon, Jul 28, 2014 at 6:10 PM, Ted Mittelstaedt wrote: > Just lost another one, dammit. Small company with about 6 mailboxes who > some consultant gave them a song and dance about how Gmail's such a > better mail service since "they don't get any spam" The trend towards email service provid

RE: Ready to throw in the towel on email providing...

2014-07-28 Thread Chris Santerre
> -Original Message- > From: John Hardin [mailto:jhar...@impsec.org] > Sent: 2014-07-28 12:55 > To: users@spamassassin.apache.org > Subject: RE: Ready to throw in the towel on email providing... > > > On Mon, 28 Jul 2014, Greg Ledford wrote: > > The only thing that evolves faster than b

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread David F. Skoll
On Mon, 28 Jul 2014 12:49:24 -0400 Rob McEwen wrote: > PLEASE correct me if I'm wrong as my example above is anecdotal.. but > from what I understand, Google doesn't provide ANSWERS and SOLUTIONS > for situations like this. You just get excuses and delays. That has been my experience too. We ha

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread David F. Skoll
On Mon, 28 Jul 2014 09:10:40 -0700 Ted Mittelstaedt wrote: > Or are we just going to end up with an Internet in about 10 years > where every single email box is either on Microsoft 365 or Gmail and > the NSA has a wonderful interface to use to hunt through whatever > they want without bothering w

RE: Ready to throw in the towel on email providing...

2014-07-28 Thread John Hardin
On Mon, 28 Jul 2014, Greg Ledford wrote: Spammer hire staff in foreign countries to format emails until they get around the filters. Many of them BUY the filters and bounce emails against them until they get through and THEN send them out. The only thing that evolves faster than bacteria is s

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread Rob McEwen
On 7/28/2014 12:10 PM, Ted Mittelstaedt wrote: > Small company with about 6 mailboxes who some consultant gave them a > song and dance about how Gmail's such a > better mail service since "they don't get any spam" Ted, fwiw, I had a situation last year where a friend (not one of my own clients)

RE: Ready to throw in the towel on email providing...

2014-07-28 Thread Greg Ledford
I think it goes a little deeper, too. I just went to Postfix-Spamassassin-Amavis setup as a front-end for Exchange because I had a Sonicwall ES300 for two years and it didn't even work as well as this new setup. Exchange filtration is a joke. I paid $2,000 for two years of service on the junky

Re: Ready to throw in the towel on email providing...

2014-07-28 Thread Nate Metheny
I definitely appreciate your rant and your point of view. Sadly, until SMTP is rewritten and we're not using protocols on the Internet that have been based on very very old code and then just patched and updated ad infinitum, there isn't a "sure fire" solution. More patches, more fixes, more f

Ready to throw in the towel on email providing...

2014-07-28 Thread Ted Mittelstaedt
Hi All, Just lost another one, dammit. Small company with about 6 mailboxes who some consultant gave them a song and dance about how Gmail's such a better mail service since "they don't get any spam" No it's not going to break us. But this is what I see happening. SpamAssassin for u

sa-update fails: permission denied on config directory

2014-07-28 Thread Jeff Rice
Hi, I'm seeing an error when the cron job under Debian runs for SA 3.4.0. I get this error from the cron job: /etc/cron.daily/spamassassin: config: no configuration text or files found! do you need to run 'sa-update'? Timeout::_run: check: no loaded plugin implements 'check_main': cannot scan! C