Re: [VoiceOps] Good day to block 239-367-XXXX

2024-07-12 Thread Aaron C. de Bruyn via VoiceOps
ed your report with our Fraud folks to have them take a look. > > Thanks a lot for reporting this. > > -Brian Knight > Sinch / Inteliquent / Onvoy > > > On 2024-07-11 16:16, Aaron C. de Bruyn via VoiceOps wrote: > > Anyone else seeing a huge increase in spam calls fro

Re: [VoiceOps] Good day to block 239-367-XXXX

2024-07-11 Thread Aaron C. de Bruyn via VoiceOps
nteliquent (now Sinch), so this would REALLY suck for us. > > > > -- Nathan > > > > *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *Aaron > C. de Bruyn via VoiceOps > *Sent:* Thursday, July 11, 2024 2:54 PM > *To:* Jeff Brower > *Cc:* voiceops@voiceops.or

Re: [VoiceOps] Good day to block 239-367-XXXX

2024-07-11 Thread Aaron C. de Bruyn via VoiceOps
re if accurate or still applies, but from 2021: > > https://scammer.info/t/onvoy-the-safe-haven-for-phone-scammers/81641 > > -Jeff > > Quoting "Aaron C. de Bruyn via VoiceOps" : > > Anyone else seeing a huge increase in spam calls from 239-367-? > > I&

[VoiceOps] Good day to block 239-367-XXXX

2024-07-11 Thread Aaron C. de Bruyn via VoiceOps
Anyone else seeing a huge increase in spam calls from 239-367-? I've had zero calls from that block in the last 6 months, but in the last 24 hours we've seen at least 3-4 calls per hour on our own phone system and around 100 per hour on systems we manage. They all show up as coming from Onvoy

Re: [VoiceOps] FW: Successful Number Port

2023-12-27 Thread Aaron C. de Bruyn via VoiceOps
How many calls is David going to get letting him know his number has been ported successfully? ;) -A On Mon, Dec 25, 2023 at 11:28 AM David Wood via VoiceOps < voiceops@voiceops.org> wrote: > > > > >- David Wood > > > > *From:* Documo Support > *Sent:* Thursday, December 21, 2023 4:06 PM >

Re: [VoiceOps] Misrouting 911 Calls?

2022-01-10 Thread Aaron C. de Bruyn via VoiceOps
to do for 911? > > > > - > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > > > Midwest Internet Exchange > http://www.midwest-ix.com > > > > ------ > *From: *"Aaron C. de Bruyn via VoiceOps"

Re: [VoiceOps] Misrouting 911 Calls?

2022-01-10 Thread Aaron C. de Bruyn via VoiceOps
On Sat, Jan 8, 2022 at 5:21 PM Mary Lou Carey wrote: > You shouldn't have needed a number for each extension. You can just > associate each extension with a dedicated TN for that particular > building. Any call that comes from that building would be routed to the > same PSAP. You'd just want to p

Re: [VoiceOps] Misrouting 911 Calls?

2022-01-08 Thread Aaron C. de Bruyn via VoiceOps
mett wrote: > > Escalate to the PUC and ETSBs. > > > > Unfortunately, with companies like that, honey doesn't work. You need > > vinegar. > > > > - > > Mike Hammett > > Intelligent Computing Solutions > > http://www.ics-il.com > &g

Re: [VoiceOps] Misrouting 911 Calls?

2022-01-05 Thread Aaron C. de Bruyn via VoiceOps
Thanks again everyone. I ended up going with bulkvs.com. They answered the phone when I called, didn't have voicemail saying they were out for Christmas and would be back 2 days ago, their API made it pretty simple to load ~270 phone numbers in a matter of minutes, and the '922' test number allowe

Re: [VoiceOps] Misrouting 911 Calls?

2022-01-04 Thread Aaron C. de Bruyn via VoiceOps
On Tue, Jan 4, 2022 at 7:38 PM Peter Rad wrote: > why not move that SIP trunk elsewhere? Like Intelepeer or Vonage or RNG or > Sangoma or anyone who would handle the E911? > > > > On 1/4/2022 7:07 PM, Aaron C. de Bruyn via VoiceOps wrote: > > When I handed Comcast a li

Re: [VoiceOps] Misrouting 911 Calls?

2022-01-04 Thread Aaron C. de Bruyn via VoiceOps
ust set up trunking to basically anyone else to handle those > offnet/off circuit numbers and the 911 routing for those numbers. > > On 1/4/22 1:30 PM, Aaron C. de Bruyn via VoiceOps wrote: > > One of my clients has a large SIP trunk with Comcast based out of > Washington State. >

Re: [VoiceOps] Misrouting 911 Calls?

2022-01-04 Thread Aaron C. de Bruyn via VoiceOps
Thanks to everyone who responded both on and off-list. I think I'm going to go with a 3rd-party provider for routing 911 calls and just count down the months until they can ditch Comcast. -A On Tue, Jan 4, 2022 at 10:30 AM Aaron C. de Bruyn wrote: > One of my clients has a large SIP trunk with

[VoiceOps] Misrouting 911 Calls?

2022-01-04 Thread Aaron C. de Bruyn via VoiceOps
One of my clients has a large SIP trunk with Comcast based out of Washington State. They have all their offices across Oregon and Washington hooked into a FreePBX phone server that is attached to the Comcast SIP trunk. 911 calls *constantly* get misrouted to the local PSAP where the SIP trunk liv

Re: [VoiceOps] Can't Figure This Scam Out

2021-11-11 Thread Aaron C. de Bruyn via VoiceOps
Doubtful. I'm pretty sure the Google "wait on hold for me" feature is local to the device. Plus the feature is activated after the call is already placed. It would be a nightmare if every call you placed from your cell phone allocated a random virtual TIN to make the call. Plus this client doesn'

Re: [VoiceOps] Can't Figure This Scam Out

2021-11-11 Thread Aaron C. de Bruyn via VoiceOps
I've been seeing something similar targeted at a healthcare client over the last few months. Same exact situation where patients are calling some random number that isn't in our systems, but it gets forwarded to our systems for a few minutes/hours. Because this particular client has 30+ locations,

Re: [VoiceOps] Bandwidth - Monday Outage

2021-09-29 Thread Aaron C. de Bruyn via VoiceOps
On Tue, Sep 28, 2021 at 11:15 PM Ryan Delgrosso wrote: > B: I believe they need to be drawing national attention to this to > highlight what a steaming dumpster fire much of the critical infra really > is. Mostly because its designed to maximize quarterly earnings, not stay > working in the face

Re: [VoiceOps] Ray Baum's act and all-softphone deployments

2021-09-27 Thread Aaron C. de Bruyn via VoiceOps
In my experience, they are never dispatched to GPS coordinates. The PSAP gets the coordinates automatically pulled up in their mapping system showing the closest address. The only time I've ever exchanged raw GPS coordinates was in ~2003 when the Garmin was out of batteries, and the spare was mis

[VoiceOps] voip.ms Outage

2021-09-16 Thread Aaron C. de Bruyn via VoiceOps
Looks like voip.ms is currently under DDOS attack. I have a few DIDs through them. Calls ring for about 30 seconds and then get an error message about being unable to complete the calls. DIDs that have a 'fallback' number or recording are working properly. Outgoing calls are just dead air and nev

Re: [VoiceOps] ATAs compatible with fire alarm panels

2020-12-15 Thread Aaron C. de Bruyn via VoiceOps
On Tue, Dec 15, 2020 at 1:52 PM Brandon Svec wrote: > Check your local fire code first. Last I checked various cities around > San Francisco they require *two* analog lines (specifically non voip) or > cellular/radio connected fire panels. > I'm pretty sure those requirements are the only thing

Re: [VoiceOps] ATAs compatible with fire alarm panels

2020-12-15 Thread Aaron C. de Bruyn via VoiceOps
I've used these in a few situations: https://www.amazon.com/gp/product/B00YV42ED2/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 They are PoE, so you can power them from your infrastructure. We have a few UPS units in offices that keep switches and the router up for voice traffic, and this devic

Re: [VoiceOps] FUSF is 26.5% for Q3 2020: Discuss

2020-08-24 Thread Aaron C. de Bruyn via VoiceOps
Eh. I'm out in the brush. ~5 houses in my 1.5 mile road. Gigabit internet. Of course it's ~$300/mo after taxes, fees, surcharges, etc... ...and they can only deliver around 350 Mbit during 'peak' times--which is pretty much any time not between 1:30 AM and 4 AM. A more 'reasonable' speed like 5

Re: [VoiceOps] Charter/Spectrum Port Out?

2020-07-15 Thread Aaron C. de Bruyn via VoiceOps
Finally got this sorted out thanks to Chris at Vilario. They were able to grab the numbers from Charter when voip.ms couldn't. After they grabbed the numbers, they allowed the broken voip.ms porting team to pull in the numbers over. -A On Wed, Jun 17, 2020 at 10:55 AM Aaron C. de Bruyn wrote:

Re: [VoiceOps] Charter/Spectrum Port Out?

2020-06-18 Thread Aaron C. de Bruyn via VoiceOps
ng this same issue with ringcentral, nobody is answering me and > they’re claiming to not even see the port request, it’s just rejected. > > > > There must be better protection here, ringcentral is raking in a lot of > money on something that isn’t used and they know it.. > > &

Re: [VoiceOps] Charter/Spectrum Port Out?

2020-06-17 Thread Aaron C. de Bruyn via VoiceOps
Someone messaged me off-list. I should have been clearer. We *have* included a copy of the bill and their 4-digit PIN they use to protect the voice services. They ignore it. It keeps getting kicked back as rejected due to the address. I've called them 15 times over the last few weeks and been giv

[VoiceOps] Charter/Spectrum Port Out?

2020-06-17 Thread Aaron C. de Bruyn via VoiceOps
Is there anyone at Charter/Spectrum (Oregon area) that can help with a port out? It's been rejected 5 times now. Every time I call in, the rep gives me a slightly different variation of the address to re-submit. The winning carrier keeps getting rejected and asks for a CSR copy. Charter/Spectrum

Re: [VoiceOps] Fwd: 911 and Softphones

2020-05-14 Thread Aaron C. de Bruyn via VoiceOps
I'm still wondering why desk phones don't have a small built-in GPS chip yet? Soft phones on cell phones could have access to GPS. Web browsers wouldn't work so well. But having the phone out-of-band-signal the phone server with GPS info (maybe a SIP header or something) would allow the phone ser

Re: [VoiceOps] Dealing with a spammer?

2019-04-11 Thread Aaron C. de Bruyn via VoiceOps
Thanks everyone for the pointers. The old lookup site I was using didn't support 800 numbers. I let Inteliquent know. Hopefully they do something about it for the sake of the spammers. In the last batch of calls the guy flipped out and started screaming "Jesus, please excise the demons from this

[VoiceOps] Dealing with a spammer?

2019-04-11 Thread Aaron C. de Bruyn via VoiceOps
For the last few hours I've been getting calls and texts from 800-636-7230 telling me my phone number has been compromised. When I call that number, they answer with variations of "IRS Call Center" and then proceed to ask for name, address, social, etc to verify my account. I've never dealt with

Re: [VoiceOps] Automatic 911 location updates

2018-10-25 Thread Aaron C. de Bruyn via VoiceOps
t; > > On Oct 25, 2018, at 10:07 PM, Aaron C. de Bruyn via VoiceOps > > wrote: > > > > I've always wondered why VoIP phones don't have a cheap GPS chip in them. > > > > Sure, it could raise all sorts of problems from a spoofing > > perspective,

Re: [VoiceOps] Automatic 911 location updates

2018-10-25 Thread Aaron C. de Bruyn via VoiceOps
I've always wondered why VoIP phones don't have a cheap GPS chip in them. Sure, it could raise all sorts of problems from a spoofing perspective, but for valid 911 calls it could come in handy... -A On Tue, Oct 23, 2018 at 4:41 PM Ryan Delgrosso wrote: > > Automatic, nope. Psuedo-auto im looking