Yeah agreed it makes a lot of difference when you've been through it before
and have a lot of experience with many of the usual complaints / disputes
and how to eacalate things with npac or fcc when necessary. There's also
some nuances if your porting from certain carriers often you learn their
I've done the same thing with Bandwidth before. A capable porting team
makes a big difference.
On Wed, Jul 15, 2020, 2:51 PM chris wrote:
>
> Glad we could help you sort through this. We know how painful these
> situations can be sometimes :)
>
> chris
>
> On Wed, Jul 15, 2020 at 2:33 PM Aaron
Glad we could help you sort through this. We know how painful these
situations can be sometimes :)
chris
On Wed, Jul 15, 2020 at 2:33 PM Aaron C. de Bruyn via VoiceOps <
voiceops@voiceops.org> wrote:
> Finally got this sorted out thanks to Chris at Vilario.
> They were able to grab the numbers
Finally got this sorted out thanks to Chris at Vilario.
They were able to grab the numbers from Charter when voip.ms couldn't.
After they grabbed the numbers, they allowed the broken voip.ms porting
team to pull in the numbers over.
-A
On Wed, Jun 17, 2020 at 10:55 AM Aaron C. de Bruyn
wrote:
ps-boun...@voiceops.org] *On Behalf Of *Aaron
> C. de Bruyn via VoiceOps
> *Sent:* Wednesday, June 17, 2020 10:56 AM
> *To:* voiceops@voiceops.org
> *Subject:* [VoiceOps] Charter/Spectrum Port Out?
>
>
>
> Is there anyone at Charter/Spectrum (Oregon area) that can help with
:* [VoiceOps] Charter/Spectrum Port Out?
Is there anyone at Charter/Spectrum (Oregon area) that can help with a
port out?
It's been rejected 5 times now.
Every time I call in, the rep gives me a slightly different variation
of the address to re-submit.
The winning carrier keeps getting rejected
[mailto:voiceops-boun...@voiceops.org] On Behalf Of Aaron C.
de Bruyn via VoiceOps
Sent: Wednesday, June 17, 2020 10:56 AM
To: voiceops@voiceops.org
Subject: [VoiceOps] Charter/Spectrum Port Out?
Is there anyone at Charter/Spectrum (Oregon area) that can help with a port
out?
It's been rejected 5
+1
On 6/17/20 4:23 PM, Ross Tajvar wrote:
Sounds like they're jerking you around, and it's time to file a
complaint with the FCC.
On Wed, Jun 17, 2020, 4:20 PM Aaron C. de Bruyn via VoiceOps
mailto:voiceops@voiceops.org>> wrote:
Someone messaged me off-list. I should have been
ubject: Re: [VoiceOps] Charter/Spectrum Port Out?
Sounds like they're jerking you around, and it's time to file a complaint with
the FCC.
On Wed, Jun 17, 2020, 4:20 PM Aaron C. de Bruyn via VoiceOps <[
voiceops@voiceops.org ]( mailto:voiceops@voiceops.org )> wrote:
Someone messaged me off-l
.
From: VoiceOps on behalf of Ross Tajvar
Sent: Wednesday, June 17, 2020 4:23 PM
To: Aaron C. de Bruyn
Cc: VoiceOps
Subject: Re: [VoiceOps] Charter/Spectrum Port Out?
Sounds like they're jerking you around, and it's time to file a complaint with
the FCC.
On Wed, Jun 17, 2020, 4:20 PM Aaron C
Sounds like they're jerking you around, and it's time to file a complaint
with the FCC.
On Wed, Jun 17, 2020, 4:20 PM Aaron C. de Bruyn via VoiceOps <
voiceops@voiceops.org> wrote:
> Someone messaged me off-list. I should have been clearer.
> We *have* included a copy of the bill and their
Someone messaged me off-list. I should have been clearer.
We *have* included a copy of the bill and their 4-digit PIN they use to
protect the voice services.
They ignore it. It keeps getting kicked back as rejected due to the
address.
I've called them 15 times over the last few weeks and been
Is there anyone at Charter/Spectrum (Oregon area) that can help with a port
out?
It's been rejected 5 times now.
Every time I call in, the rep gives me a slightly different variation of
the address to re-submit.
The winning carrier keeps getting rejected and asks for a CSR copy.
Charter/Spectrum
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